2016 Crew Management SG Meeting
Sunday, 22 May
|09:15||10:00||Welcome address and Keynote speak|
|Dr. Hugh Dunleavy - Chief Commercial Officer Qatar Airways|
|11:20||11:30||South African Airways|
|11:40||12:10||Escape from Alcatraz|
|Lana Kleimann - M2P Consulting|
|IT has been and remains the
critical enabler for airlines to achieve the
most effective and efficient management of their pilots and flight
attendants. For some, however, it is the IT of the past that is standing in
the way of progress; airlines have become prisoners of their IT! With the
business limits reached and operating costs spiraling more and more out
of control with legacy mainframes, airlines have begun (or are already
deep into) the critical, yet highly risky journey of replacement. The
speech will look into the development of crew management IT, reasons to
change, replacement trends, unexpected obstacles and opportunities to
make these projects more successful.
|13:30||15:00||Sponsor Presentations - Part 1|
|13:30||13:45||AD OPT, a Division of Kronos - Gold|
|13:45||14:00||InterDynamics Pty Ltd -Silver|
|14:00||14:15||Xenia - Silver|
|14:15||14:30||Jeppesen - Gold|
|14:30||14:45||2e Systems - Silver|
|14:45||15:00||Sabre - Gold|
|15:30||16:15||Sponsor Presentations - Part 2|
|15:30||15:45||GE - Bronze|
|15:45||16:00||Constraint Technologies - Silver|
|16:00||16:15||Lufthansa Systems - Bronze|
|16:15||17:00||“Minimum Cost of Delivery” Manpower Planning|
|Matthias Feix - M2P Consulting|
|Crew related costs rank in the
Top 3 of airline’s operational spending.
Today’s management goals usually focus on maximizing the productivity
of resources. In our view this approach is too short sighted – driving
productivity to the limits comes at the price of operational instability and
thus higher operational costs. We believe that there are good reasons to
question the concept of maximizing crew productivity and consider the
concept of minimizing total cost of delivery. The implementation of this
concept will increase the contribution of manpower planning on the
airline’s business decisions and allow better steering of crew and ops
related costs. The presentation will elaborate the manpower planning
concept of “Minimum Cost of Delivery”, requirements, success factors
and limits of the concept. It is followed by an open discussion of the
chances based on specific use cases.
|09:00||09:30||Crew management process
robustness and its
impact on manpower planning and cost management
|Woong Oh and Leo Trap - Seabury|
|Seabury will explore the
importance of process robustness and its impact
on downstream dependencies such as manpower planning and cost
Seabury noticed that without proper review and continued improvement
of processes and communication loops, the importance of updated data
and information to make informed decisions is sometimes lost in a
“business as usual” environment or lost in the chaos of a difficult situation.
We will review a process / communication loop that relies on static
assumptions in a dynamic environment and its impact on forecasting crew
requirement. In our review of manpower planning, we highlight best
practices to ensure that processes, data flow from these processes and the
tools they rely on these data feed are in balance and current. We will also
explore the dangers of static assumptions, be it a historical productivity or
ratios, such as crew per aircraft, and its potential impact on operational
robustness and cost management
|09:30||10:00||On the move towards full Crew and Fleet integration|
|Tomas Gustafsson - Jeppesen|
|The traditional planning steps
within different airline resource areas
inherently lead to various levels of sub optimization. Crew planning is
typically more complex and more constrained than aircraft allocation, yet
general practice is to let the aircraft rotations be input to crew planning.
Here we discuss how that process can be turned around by allowing crew
planning to influence aircraft rotations already from an early phase. We'll
compare scenarios for a simple iterative approach, with higher levels of
integration together with the option of also allowing re-fleeting.
Computational results from multiple airlines will be shared.
|10:30||11:00||Preference-based trip trade system for pilots|
|June Ma - American Airlines|
|We developed a preference-based
trip trade system for American Airlines
pilots to enhance their schedules. The system allows pilots to drop
sequences (pairings) to, pick up sequences from, and trade sequences
with other pilots and a pool of sequences that are currently not owned
by anyone. It honors pilot seniority with fairness, FAA mandates, and
company rules using a comprehensive modeling framework. We will
briefly describe the system and share implementation challenges, some
examples, and lessons learned.
|11:00||11:30||Overview of the 737MAX|
|Leon Poon - Boeing|
|What I’d like to present this
year is an overview of the 737MAX. As you
know the 737MAX was rolled out in December last year and is currently
undergoing flight testing. The overview will basically touch on Boeing’s
view of the market requirements for this sized aircraft type, the new
technologies Boeing is introducing into the 737MAX whilst balancing
commonality with the existing 737 Next-Gen aircraft. Here, I’ll touch on
improved aerodynamics with a new advanced technology winglet, new
engines and an improved passenger experience. I’ll also talk a little bit
about the new cockpit and flight deck commonality with the 737NG and
it’s minimal effect on pilot training and operational benefits to the airlines.
|11:30||12:00||Empowering Crew with a Socializing Platform|
|Capt. Mohamed Ahmed - Information Systems Associates|
|With years of experience and
extensive research one of the key problems
we have identified is the hassle both Crew members as well as the crew
schedulers have when a crew member wants to know about their
Remaining Off days, Duty hours done, Who flies with me, Expiries or
Allowances etc... each time crew members have to call the schedulers to
know about it. We have solved this issue with a smart solution embedded
to aeroLINE CREW which is a socializing platform.
aeroLINE CREW socializing platform not only eliminate the hassle of the
crew member, but also allows the schedulers to focus on their job while
providing a self serving platform which will provide all the information a
crew member wants to know. In addition the socializing platform has
enabled crew members to interact with each other (via messaging,
exchanging & Chatting), swap duties, etc...
Capt. Mohamed will be elaborating about the real challenges and how
the platform has empowered the airline.
|14:00||14:10||Information Systems Associates FZE|
|14:10||14:20||Ing.büro für CMS Dienstleistungen|
|14:20||14:30||M2P Consulting GmbH|
|14:40||15:10||Using Decision Support to maintain optimality
during tracking phase
|Afeef Rahiman - Qatar Airways|
|Optimal distribution of work is
key factor influencing employee satisfaction
and should be one of the most important objective of any organization.
Optimal distribution of work during planning phase is difficult enough,
however maintaining it during the operational phase without impacting
efficiencies brings in an array of complexities.
Join us while we take you through our journey to optimality in planning
and operation phase and how Decision support systems is a game changer.
|15:40||16:10||How to get better than optimal Crew Pairing
|Yogesh Dashora - Sabre Corporation|
|The traditional pairing
optimization is a done deal? Commercial optimizers
can solve it to optimality and the research focus has now moved on to the
""hot"" recovery problems? If you said yes to both, you would be right …
unless you look at what we have been doing.
We took our early research about handling complex long haul pairing
optimization used for pure long haul networks and made it commercially
viable option to run on short haul networks. The results? We can now
improve on even the optimized short haul solutions if we are given a little
flexibility of using extra crew (of course this is possible - FAR117 part c).
In this talk, we will present our approach and some interesting results on
one of the largest short haul problems that can be found.
|09:00||09:30||Avoiding the pitfalls of rules and regulations|
|Andreas Söhlke - Lufthansa Systems|
|Rules and regulations are one of
the major drivers of complexity in crew
planning. This is especially true for airlines where crews are organized in
several unions or even for multinational airline groups with crews having
completely different working conditions.
But also national and international regulations tend to grow and become
more difficult to handle.
This talk gives some examples for how well-meant rules can lead to an
amazing complexity and how some of the pitfalls can be avoided.
|09:30||10:00||SB / RES Lines request by CONDOR Crews|
Helmuth Eggeling - Ing.büro für CMS Dienstleistungen
|The presentation will show how the requirements were defined and how these was integrated in the CONDOR environment|
|10:30||11:00||Optimizing the Pairing of Reserve Pilots to Open
Sequences via Ballots
|Isaac Tetzloff - American Airlines|
|Due to disruptions, previously
assigned sequences become unassigned or
open. As a part of Daily Open Time Coverage (DOTC) process, crew
schedulers at American Airlines cover open flight sequences for tomorrow’s
operation by using reserve pilots. A crew scheduler’s objective is to
maximize coverage of open trips while utilizing the reserves efficiently and
also respecting seniority based pilot preferences. Inefficient utilization of
reserves may lead to unavailability of reserve pilots at a later date resulting
in either cancelled flights or flights covered at a premium rate by off-duty
pilots. We have formulated the DOTC process as a multi-objective
assignment problem. Our model will also aid and guide the schedulers to
fine tune their solutions using various options at the company’s disposal.
This optimization model will replace the current system where schedulers
must manually make assignments and proffer routes to volunteer pilots.
|13:00||14:00||Conference Close and Awards|
You are invited to submit a proposal to present at the meeting. Come and share with us your ideas, thoughts, practical innovations, current trends, case studies, philosophies, and latest advances on the topics which are relevant to you.
Abstract Submission Deadline: SOON! Submit your paper today!
Draft Presentation Due: May 5th
Final Presentation Due: May 10th
Business Events - Business Casual
Welcome Reception - Business Casual
Social Events - Evening Casual
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