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Presentation deck

The 2018 Crew Management meeting is behind us again. Through this mail I want to thank you so much for attending this year, and for your contribution in making the best one ever.

This year we had a good balance between airlines and vendors, and we had the very first version of a Think Tank session in which the delegates discussed 5 topics in details and the presented the outcome of that back to the rest of the audience. The results of that will soon be published on our website. 

For now please download the zip files here


Hope to see you all again next year.


  • Airline/Academic: USD 300 for AGIFORS members (register here for free membership);
    non-members pay USD 50 extra).
    Speakers receive a USD 50 discount
  • Industry/Government: USD 600
  • Vendor: USD 900
Cancellation is possible up to two weeks prior to the event (we prefer not to of course), with a fee of USD 100 to cover the expenses made. After that a refund is not possible anymore.

Study Group Registration


The conference will be held at the LaLiT hotel in the centre of Delhi.

The LaLiT New Delhi is located in central Delhi in close proximity to key commercial and business locations. The hotel operates 461 rooms and suites and offers over 39,000 square feet of conference and banqueting space. It also includes an art gallery and a variety of shops.

The LaLiT New Delhi operates three restaurants, namely, Baluchi, The Grill Room and 24/7, which offer various cuisines. The hotel also operates a bar, a pastry shop, a coffee shop. The LaLiT New Delhi also operates a night club, Kitty Su.

Update: Unfortunately the hotel is currently booked to its capacity.

Other available hotels in the direct area of the hotel (Connaught Place) that still have vanancies are:


Sunday, March 11th

19:00 21:00 Welcome Reception sponsored by IndiGo at the Alfresco Area in the LaLiT Hotel

Monday, March 12th

08:30 09:00 Morning Coffee/Registration
09:00 09:15 Welcome address and lamp lighting ceremony
09:15 09:35 Welcome Speech
  Mr. Aditya Ghosh, President and Whole Time Director
09:35 09:45 Speech
  Shri Jayant Sinha - Hon'ble Minister of State for Civil Aviation
09:4509:55 Speech
  Shri R. N. Choubey - Secretary, Ministry of Civil Aviation
09:5510:05 Welcome from the Agifors
  Marcel Sol - Agifors
10:0510:10 Word of thanks
  Jerrald Jacob - IndiGo
10:10 11:00 Coffee break
11:00 12:00 Arline Updates
  Air Asia, Air France - KLM, Copa Airlines, Delta Air Lines, Deutsche Lufthansa, Etihad 
12:0012:30 Sponsor Presentations
  AD Opt, Jeppesen
12:30 13:30 Business Luncheon
13:30 15:15 Sponsor Presentations
  Sabre, 2E Systems, AIMS International Ltd, GE Aviation, Lufthansa systems, Merlot Aero, Travelliance
15:15 15:45 Tea break
15:45 16:15 Pairing and Roster Optimisation in the Cloud
    Dr Olga Perederieieva - Merlot Aero
16:1516:45 Best Practices – Crew Management Systems implementation and how to create a convincing Business Case
  Franziska Burmester - M2P Consulting
18:30 22:30 Dinner at Public Affair

Tuesday, March 13th

08:30 09:00 Morning Coffee
09:00 09:30 Evolution of Crew Pairing
    Ajit Ramachandran - Jeppesen
09:30 10:00 Demand based Standby Planning while maintaining optimal total cost of delivery
    Daniel Langhage - M2P Consulting
10:00 10:30 When will we see the “Magic Button” to solve irregularities?
    Andreas Söhlke - Lufthansa Systems
10:30 11:00 Coffee break
11:0011:30 Airline Updates
  AeroMexico, Jeju Air, Jet Airways
11:3012:10 Vendor Updates
  AIM Satis, M2P Consulting, IBS Software Services, Xebia
12:10 12:30 Think Tank Discussions
    Moderated by Aditya Thapar - IBS Software Services
12:30 13:30 Business Luncheon
13:30 14:30 Think Tank Results
   Moderated by Aditya Thapar - IBS Software Services
15:30 22:30City tour and Dinner in the Imperial

Wednesday, March 14th

09:00 09:30Focusing on the value of crew change programs
    Matthew Langley - Lufthansa Systems Airline Consulting
09:30 10:10 Airline Updates
  Qatar Airways, S7 Airlines, SpiceJet, Turkish Airlines
10:10 10:30 Coffee break
10:30 11:00 A step-by-step approach to effective Crew Training Planning
  Karen Brown - AIMS International Ltd
11:00 11:30 Delta Air Lines, Re-imaging Crew System for the Next 20 years
    Roland M. Brenny - Delta Air Lines
 11:3012:00 The Air France Crew Management System welcomes its airline's little sister
  Sixtine Thirion & Thibault Corneloup - Air France
12:0012:30 737 MAX-10
  Leon Poon - Boeing
12:3013:00 Technical Presentation 
  Jason Herter - IndiGo
13:00 14:00 Business Luncheon
14:00 14:30 Conference Close and Awards

Social Activities

Welcome Reception

Meet us at 19:00 in the Alfresco Area of the LaLiT Hotel where IndiGo has graciously sponsored the Welcoming reception

Network Event

We will have dinner in the Public Affair in Khan Market

Public Affair is a quirky and chic cocktail bar which offers eclectic international cuisine. Inspired by speakeasy's that were popular in the prohibition era, this space is sure to surprise visitors with its fun filled interiors and eccentric art works once you enter through the little black door that leads to the narrow staircase one takes to enter this vibrant spot, the vibe here is sure mesmerize.

Network Dinner

First we will go on a little tour seeing some of the highlights of Delhi, after which dinner will be served in San Gimignnamo of the Imperial restaurant.

The Imperial’s Tuscan Italian restaurant- San Gimignano takes inspiration from the lovely city of the same name in Tuscany, Italy where vineyards and olive groves flourish. San Gimignano awarded by Times Food and Nightlife Awards 2014 as the Best Italian restaurant in the city offers a delectable fare blending the delicate flavors of ingredients that are both procured locally and imported from Italy. In an endeavour to present only the best, San Gimignano sources the finest of balsamic vinegar, cheeses, pasta, risotto and olive oils. The restaurant boasts a premium selection of Italian wines and grappa that are a perfect match to the thoughtfully created menu.

General Information


Business Events - Business Casual

Welcome Reception - Business Casual

Social Events - Evening Casual


The  average temperature in Delhi in March is quite nice with 22°C (72 °F). With on average one rainy day per month in month and over 12 hours of sunshine, it should be rather pleasant to be here at this time of year (which is why we opted for this early date)

More Information

For questions or more information, please contact:

Marcel Sol

Chair, AGIFORS Crew Management Study Group

Tel: +974 40 102929

Mob: +974 66091969

Email: msol@qatarairways.com.qa

Hosting Airline

Visa Information

All foreign nationals entering India are required to possess a valid international travel document in the form of a national passport with a valid visa obtained from an Indian Mission or Post abroad.

For people from 162 countries there is a convenient electronic visa service available. This is by far the easiest way of obtaining a visa. It takes 72 hour to process. One can apply for an eBusiness visa here: eVisa Application 

For more information about the eVisa please visit: Online Portal For Visa Applications to India.

Alternatively one can apply for a business visa, where one states to have a meeting in India. This is a more lengthy process and requires you to visit the local embassy. For this visa you can also apply online, yet you will be required to visit the local Indian Embassy. 


The policy of AGIFORS for all their meetings are to have the registration fee for Airline staff and Academics as low as possible. The philosophy behind this is that academics are likely to enter new lines of thought into our field, and having a strong presence by airlines brings great value to both the vendors and the airlines.
It would therefore be great if
 your organisation could this year be one of our sponsors

 Gold (USD 4000)

 Silver (USD 2500)


Bronze (USD 1000)


Sponsor registration 

Call For Presentations

A meeting like this is nothing without content. And the content should come from you. For that reason I would hereby request if you would consider submitting a technical presentation for the conference also. So, come and share with us your ideas, thoughts, practical innovations, current trends, case studies, philosophies, and latest advances on the topics which are relevant to you. 

Presentation Registration

Requirements of Presenting

  • A 30-45 minute presentation
  • Willingness to comply with requests for additional information and clarification on abstract and/or presentation material
  • Willingness to tailor a presentation for the AGIFORS Crew Management audience and to accept direction from the selection committee in doing this
  • Must register and attend the meeting

Presentation entry deadline: February 10th 2018

Host City


A symbol of the country’s rich past and thriving present, Delhi is a city where ancient and modern blend seamlessly together. It is a place that not only touches your pulse but even fastens it to a frenetic speed. Home to millions of dreams, the city takes on unprecedented responsibilities of realizing dreams bringing people closer and inspiring their thoughts.


Just a century ago, the British moved the seat of their empire from Kolkata to Delhi. And it has been the Capital of India ever since. Now a thriving, cosmopolitan metro, the city has much to celebrate as it has already reached the milestone of completing 100 years as a Capital. With a history that goes back many centuries, Delhi showcases an ancient culture and a rapidly modernising country. Dotted with monuments there is much to discover here. The seat of many powerful empires in the past, its long history can be traced in its many carefully-preserved monuments, ancient forts and tombs.


All this is combined with the best features of a modern city such as a metro system, bustling markets and fabulous eating places. The past and the present meld seamlessly together, making centuries-old monuments a part of the city’s daily life. Delhi is very much a history’s child. The story of the city is as old as the epic Mahabharata, when the town was known as Indraprastha, where Pandavas used to live. Over the centuries, eight more cities came alive adjacent to Indraprastha: Lal Kot, Siri, Dinpanah, Quila Rai Pithora, Ferozabad, Jahanpanah, Tughlakabad and Shahjahanabad. Many empires rose to the heights of their power and were destroyed here. Among the prominent dynasties which made Delhi their capital were the Tughlaqs, the Khiljis and the Mughals.

(source: Delhi Tourism)

(source: Wikimedia)

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