Manager Maintenance Control Center at Oman Air Started working in the aviation field since 1986. With wide range of maintenance experience within airline and MRO facilities. Worked in the establishment and development of Line Maintenance Control, MCC, MOCC, IOCC and NOC offices. Worked in the digital transition of aircraft maintenance functions from old paperwork till mobile applications and data analytics.

Dr. Ahmed Abdelghany is a professor and associate dean in the David O'Maley College of Business, Embry-Riddle Aeronautical University. Prior to his academic career, Dr. Abdelghany worked for several years within the information services division of United Airlines, Chicago. Dr. Abdelghany has a doctorate degree from the University of Texas at Austin in Civil Engineering; Transportation Systems (2001). He is the author of the books titled Airlines Network Planning and Scheduling, Wiley (2018) and Modeling Applications in the Airline Industry by Ashgate/Routledge publishing (2010).

Operations Specialist

Fernando lives in Phoenix, AZ and was born in Mexico. He holds a Bachelor's degree in EE and a MS in IE. He joined PASSUR in 2019 as part of the Business Intelligence group. During his first year, he earned Partner of the Year person who did the most to help out their fellow employees. Prior to joining PASSUR, Fernando was employed with FedEx as the hub Industrial Engineer. He supported three package sortation centers (Phoenix, Denver, and Salt Lake City). There, he earned the prestigious 5 Star Award for engineers who have excelled in all four pillars of FedEx: People, Service, Profit, and Safety above all. He started his professional career at US Airways -now American Airlines where he managed the Industrial Engineering team in charge of customer service and experience.

I'm a data scientist at Boeing Vancouver, with a background in operations research.

Ravi is the founder of Optym and an academician turned entrepreneur. In an academic career spanning over 30 years, he has taught at the Indian Institute of Technology, Kanpur, the Sloan School of Management at MIT, and the University of Florida, Gainesville. He is the coauthor of three textbooks including Network Flows: Theory, Algorithms and Applications (a leading textbook used at hundreds of universities worldwide) and over 100 research papers in optimization, mathematical modeling and algorithms. He has contributed significantly to the theory and application of network optimization, and his research papers and books are widely cited. He has received several prestigious awards for his books and research papers. While doing research for transportation and logistics companies, Ravi discovered a big disconnect between academics and industry practice. He observed that advances taking place in optimization and computer science weren’t benefitting the transportation and logistics industry, which continued to use rudimentary techniques. Determined to change that, he founded Innovative Scheduling (which later changed into Optym) to bring the latest advances from theory to business. He continues to play a key role in Optym’s evolution from a local start-up to a global provider for decision automation and optimization solutions. He is a hands-on person who works with colleagues to solve business problems and design algorithms and user interfaces. He also performs consulting work and oversees new product development, partnership opportunities and business development initiatives. Ravi earned his Ph.D. in Industrial and Management Engineering from the Indian Institute of Technology (IIT), Kanpur. He enjoys reading books, watching documentaries, traveling and seeing the world, and meditation.

Reliability Engineer at Oman Air

16+ years of industry experience in Flight Operations with in-depth understanding airline operations control centre and managing complex projects in a multicultural environment. Here's my Linkedin profile to give an overview of my experience and accomplishments. https://www.linkedin.com/in/sadaqatalisoomro/

I have spent over 20 years improving technology, procedures, knowledge transfer, and culture for airline operations. I represent the global aerospace industry at ICAO on development of the FF-ICE concept for flight plan information sharing and the Trajectory-Based Operations Concept. I am based in San Jose, CA (Silicon Valley), and have a PhD in Aeronautics & Astronautics from Stanford, focusing on multidisciplinary design optimization.

I currently consult as an aviation IT specialist for INFORM. My speciality lies in Product Management, Product Marketing and Sales Support in the areas of Operations Control, Hub Control, Maintenance Control, Line Maintenance, Hangar Maintenance and Ground Handling.

I am a Management Consultant working primarily on Flight Operations projects at Emirates

I have 5 years of experience with the Airline Industry. Started with Financial planning, now part of the customer experience group.

A experienced Aircraft Maintenance Program Specialist demonstrating the ability to manage the daily challenges of maintaining a safe and compliant program for the Boeing and Airbus fleet in a fast-paced and challenging environment at United Airlines. Managing a complex and diverse fleet, extensive technical and business qualifications with an 9 plus years track record of proven success in maintenance, work card development, fleet performance project management and Escalation and De-escalation of program management. Proven ability to communicate, educate, provide superior customer service, and successfully improve the company's competitive edge through the predictive data analysis of check visits. Focusing to contribute an aviation industry steering committees and working groups.

Yilmaz Arslanoglu has 10 years of hands-on experience in airline optimization problems, ranging from planning to operations. After working at Boeing-Jeppesen (Gothenburg) and Hitit Computer Services (Istanbul), he now continues to offer consultancy services at Hoketo (Istanbul), of which he is also the founder. Yilmaz is currently focused on the problems of disruption management, aircraft tail assignment and crew manpower management. Yilmaz can be reached at yilmaz@hoketo.com

We develop information products for the aviation market: airlines, airports and air traffic control, typically used in mission critical environments of operations.

A technology and business consultant passionate about the airline industry. Have worked as product manager for IT solutions developed for airline industry and as a consultant on various engagements with leading airlines.

https://www.asare.io/ I head up Asare.IO, a boutique consultancy providing business, product and data strategy advice to the leadership and management teams of the most innovative companies globally. We are super passionate about solving problems in aviation, aerospace & defense, and technology and work on our clients’ most pressing challenges and initiatives to accelerate enterprise-wide innovation, product-market fit and business growth globally. Our speciality is in creating growth strategies, building innovative products and digital experiences that utilize vast amounts of data, machine learning, cloud-computing and high-speed communication networks. We approach each engagement with passion and creativity, and leverage our intimate knowledge and wide perspectives of the industry to each assignment. We are always independent and do not sugar-coat our recommendations.

Researcher with Boeing Global Services' Digital Solutions and Analytics team

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My name is Jonas and I am from Frankfurt, Germany. I have an academic background in business/mathematics. I work for Lufthansa since 2019 as a Data Architect for DWH and Big Data.

Associate Technical Fellow Data Scientist in Boeing Global Services with a focus in text mining and machine learning.

Ece (AJ) is a Senior Operations Research Consultant at FICO’s Global Optimization Software and Solutions Practice. Her team is focused on providing customized operations research solutions orchestrated with ML and AI technologies across industries using FICO’s world class optimization platform XPRESS. Prior to joining FICO, in her operations research scientist role at United Airlines, she supported various strategic and operational planning groups by building optimization and prediction models that ultimately helped streamline their complex decision processes. Ground service equipment/manpower planning, international network fleeting and routing, food services planning, day-of-operation recovery cancellations/delays modelling, market size forecasting are among the many. Ece holds a PhD in Industrial and Systems Engineering from University of Florida.

17+ years of experience in the Airline industry (IT @ OCC). Pasionnate about Network Operations.

Pablo Aznavurian is the Vicepresident Flight Operations at Aeromexico, the main airline in the country flying to 3 continents. Pablo is in charge of the Pilots group, Operations Engineering and Optimization, Dispatch, OCC and the Strategic Control Center. Previously, Pablo was in charge of the Flight Standards area, where he was responsible for the line operations focused on safety, compliance and efficiency issues. Airline pilot for more than 20 years, Pablo has developed a parallel academic structure in safety, strategy and finance in various institutions in Mexico and around the world, and from his current position he is driving a transformation to a safety culture while promoting countless initiatives focused on profitability and business growth. Pablo feels very proud and lucky to have in his team top-of-the-line professionals in charge of each area, and very excited to, among with them and with the support and guidance from the upper levels, keep building the Aeromexico's successful path. Pablo Aznavurian lives in Mexico City.

Dr. Danica Babic is an assistant professor at the UB –FTTE. She has PhD in Traffic and Transport Engineering from the University of Belgrade – Faculty of Transport and Traffic Engineering (UB-FTTE) and MSc in Traffic and Transport Engineering (UB-FTTE). Dr. Danica Babic’s PhD thesis treated the issue of modelling the airline network choice problem in the liberalized market. She has a 15 years of research experience and applied work experience in the field of air transport modelling, passenger as well as freight transport. Her main research area is focused on the application of operational research methods to support the decision-making process in air transport planning. Danica Babic has a solid knowledge in the analysis, modelling, planning, and design in air transport system. She has participated in a number research projects (e.g. FP7 project - Research and development of the European Transport Network Model – Transtools Version 3) and consulting projects in the industrial sector. She is the author or co-author about 30 journal and conference papers, one textbook and one authorized handouts in the field of airline planning and management.

-Primary focus lies in Technical Operations and MRO, spanning strategy, design and execution functions of the airline, OEM and aftermarket spaces. - 32 years of professional experience with projects globally across the Operations ecosystem -Specializes in MRO and Operations technology full-cycle implementations with focus on processes to IT blueprinting

Seasoned airline industry professional with more than twenty nine years of experience in the areas of Crew Planning, Crew Scheduling and Crew Training. PROFESSIONAL EXPERIENCE: 2003- Present Senior Analyst – SME- Product Owner Technology Department - Crew Scheduling and Recovery - Southwest Airlines Co. - Dallas, Texas 2001 – 2002 Freelance Crew Management Consultant ALNAD Consulting Ltd. – Mexico City, Mexico 1996 – 1999 Customer Support Manager – Crew Planning and Scheduling Systems SBS International - New York City, New York 1991 – 1996 Crew Planning/Scheduling/Training Supervisor Aerovías de México, S.A. de C.V. (Aeromexico) – Mexico City - Mexico EDUCATION: Bachelor of Science (B.Sc.), Industrial Engineering 1984 -1988 National Polytechnic Institute – Mexico City, Mexico

Fleet Supervisor - Projects, Strategy & Corporate policy

Dedicated and focused engineer with outstanding global experience related technological advancement, research, strategy development and business development, and great motivation. I enjoy being part of the team, working together to achieve the goal and deliver results with highest accuracy within the given time-frame; as well as able to work well on my own initiative and demonstrate high motivation levels required to meet the time, budget and quality with the highest level of efficiency.

Davide Bardelli is Director Consultant at Lufthansa Systems Airline Consulting. Aeronautical engineer and MBA, his focus is on flight planning processes, airline operations control, ATM and management of change. Former Head of Dispatch in a few European airlines, he is experienced in developing operational organizations and in SESAR R&D and SESAR deployment.

I'm working in the aviation industry for aprox. 25 years as a software developer, consultant and finally as the product manager for our turnaround management solution

Senior Aviation Meteorologist and Sales Engineer.

I'm working with American Airlines for almost five years.

ID3 develops information products for the aviation market: airlines, airports and air traffic control, typically used in mission critical environments of operations.

Hi my name is Ervin. I'm working at Lufthansa Systems, where I am part of the NetLine/Crew team since 2015. I started as a developer and during the years, I have been part of the incident management and application operation teams, I acted as a lead developer, participated in workshops with customers, created specifications and estimations, became customer responsible for some of our customers, and lately I’ve started to coordinate a small sub-team in the unit. I have two dogs and I like (miss) travelling.

More than 15 years in Finance related roles in Copa Airlines and now in charge of Crew Scheduling & Planning

I am an Aeronautical Engineer, very passionate for aviation! I have been working in Copa Airlines for 3 years and have been in different roles such as Heavy Maintenance Analyst, Maintenance Project Engineer, and I am currently Tech Support Coordinator. In addition, I am a private pilot seeking for my commercial pilot license.

Prabhupad Bharadwaj is a doctoral research scholar in the Department of Management Studies at Indian Institute of Technology Madras, India. He holds a Master’s degree in Industrial Engineering & Management from National Institute of Technology Calicut, India. His research area lies at the interface of game theory and operations research. His current research is focussed towards developing various pricing mechanisms to reduce operational difficulties for airline operators.

LOT Polish Airlines Operations Analytics Unit Manager

Responsible for efforts related to concept planning, development, and branding; focusing on the strong visual identity that represents OTG.

Product Manager of Ops Control at Jeppesen. Has worked at Jeppesen for more than 20 years. The last 9 years in the operations area.

Operations Research Engineer at Air France, in charge of cabin crew scheduling

My name is Elham Boozarjomehri and I am a Product Manager in with SITA. I am focused on kicking off innovation projects, currently working on how to support airlines recovery process via innovation. I am an aerospace engineer but most of my experience is in mathematical modelling and analytics. I have spent the previous decade trying to help with “transforming” the legacy transportation industry through “data science” and “innovation”. My non-airplane related passions include family and philosophy which means I spend most of my times face-timing with my 9 month old niece to discuss philosophical topics. She finds my ideas extremely fascinating; most of the time she is just speechless but then there are times that she goes into frantic screams. She particularly loves Nietzsche.

Following the collapse of Thomas Cook and with the imminent birth of my first child I set up Bos Aviation Consulting to do a number of analytical projects in the airline industry. I am now looking for a permanent position within the airline industry. I have naturally found my place in the Airline industry from my initial experiences with Kenya Airways and from then on.

Dr. Bouarfa is Assistant Professor at Abu Dhabi Polytechnic Al Ain Campus. He received his B.Sc. and M.Sc. degrees in Aerospace Engineering from TU Delft, The Netherlands, in 2005 and 2007 respectively, and his PhD from the same university in 2015. Before his PhD, Dr. Bouarfa was consultant with Accenture Amsterdam, where he worked with different clients in Information Technology. During his PhD, Dr. Bouarfa exploited the paradigm of agent-based modelling and simulation with applications in airline disruption management and Air Traffic Management safety. His research interests include airline operations,safety and resilience, human factors, agent-based modelling, and aircraft maintenance.

Currently have the role of Systems Engineer focusing on Model-Based Engineering (MBE) implementation within Boeing Global Services (BGS). My professional interests are centered on the improvement of aircraft, airline, and mission operations by using systems engineering and systems thinking approaches coupled with new technologies and data to optimize performance. 20 years at United Airlines in San Francisco & Oakland, California, now 15 years at Boeing in Seattle, Washington.

Felix is a Research Scientist heading the Logistics and Supply Chain Optimization Group at FZI Research Center for Information Technology in Karlsruhe, Germany. He is interested in solving complex real-world optimization problems. Currently, he works on optimization problems in air cargo, most of the time on load planning and network planning.

Marc is a Ph.D. Candidate in the Dept. Aerospace Engineering at Iowa State University. He currently works under Dr. Peng Wei who leads the Intelligent Aerospace Systems Laboratory. He received his B.S. degree in Physics with a minor in mathematics from the University of North Carolina at Wilmington. His research interest include Deep Reinforcement Learning and Air Traffic Management.

Head of Hong Kong Operations at Cathay Pacific, with responsibility for the Engineering functions in our Integrated Operations Centre including Maintenance Control, AOG Inventory and Short Term Maintenance Planning, prime focal for operational issues with our Hong Kong MROs, and responsible for oversight of home base line maintenance activities.

FT Professor in Aviation Management at IUBH International University. In paralell, he has been a consultant to the aviation industry for 22 years. Before he had been Managing Director of LTU airlines and spend 10 years with Lufthansa in various management assignments. His background includes Operations of airlines, airports, ANSP, and service providers

Dr. Budiman is the Director for the Center for Innovation and Digital Transformation, a Clinical Associate Professor (Cloud Computing and Supply Chain Analytics), and the graduate advisor for the MS Business Analytics at the University of Texas @ Arlington. He has 27 years working experience in the Telecommunications industry in software development, customer support and managed services, and business development. In that capacity he has worked in the Americas, Europe, and Asia (including 4 years in Japan). Dr. Budiman has a PhD in Economics, an MSc in Computer Engineering, and an MBA.

Marketing executive with 30+ years of experience driving growth in high-tech companies.

Student currently pursuing an internship at University of Westminster

Luis Cadarso is an Associate Professor in aerospace engineering at the Rey Juan Carlos University (Madrid, Spain). He received his Ph.D. degree in Aerospace Engineering from the Technical University of Madrid, Spain. In September 2013, he joined the Rey Juan Carlos University. His research interests include operations research and its application to transportation and guidance, navigation, and control for aerial platforms. His email address is luis.cadarso@urjc.es.

Operational Data Scientist, studding main OTP and other operational data.

10 years of experience in the aviation IT for Airlines, Airports, Ground Handler and Cargo Services. Projects in Germany, Europe and the US. Field: Gate Management, Airport-CDM, Passenger and Baggage Transfer Management Now: Product Manager for Platform & Integration Streamlining non-functional future development for the whole GroundStar platform: Security, Cloud Deployment, Scaling, Performance, Interfacing.

Leading a team focused on bringing innovation and operational efficiency to the Aviation Ecosystem through the application of Data Science / Artificial Intelligence

Cabin Supervisor and Consultant for IT/IS projects at TAP Portugal. Datalink Program Manager and responsible for projects related with airline operations control and flight operations. Co-Founder & CEO of MASDIMA, Lda (https://masdima.com/home/), a company dedicated to the development of disruption management software for airline operations. I hold a PhD in Informatics Engineering (FEUP, 2013) and a MSc in Artificial Intelligence (FEUP, 2007) and my PhD thesis is related to Multi-Agent Systems applied to Airline Operations Control. I'm also a researcher at LIACC - Laboratory of Artificial Intelligence and Computer Science from the University of Porto.

During my twenty professional years, I have always been linked to this aeronautical industry, its standards and philosophy. I have had the opportunity to work in different countries such as Chile, Peru, Argentina, Ecuador, Colombia, USA, Mexico, Canada and Brazil, giving me the opportunity to live and work with different customs and cultures. I have worked closely with the largest companies in this industry both as suppliers and airlines. I started out as a computer engineer in the aerospace industry and by then, I have migrated to the business process approach. I have had the opportunity to complement my first career with Industrial Engineering and an MBA that was opened to me by other aspects such as processes, finance, supply chain, law, regulations, leadership and coaching. My main skills are teamwork, forming high performance teams, organization, planning and proactive in solving problems, commitment, responsibility and reliability for the execution of the required tasks. Oriented in the fulfillment of goals and obtaining results with a strong human component and closeness to each member of the teams that I have had to lead. Today, I'm responsible of team in charge to support Aircraft Maintenance processes in LATAM Airlines.

Accomplished, results-focused, and energetic global leader and Commercial Pilot with a genuine passion for the airline industry and 20+ years of diverse and transferable career experience driving effective flight operations in business and consulting spaces. Seasoned in developing, implementing, leading, and continuously improving high-quality processes, practices, and technical and operational strategies that help airlines better operate and innovate. Proven track record of collaborating across all organizational levels to address and advance evolving priorities. Hands-on collaborator and effective communicator with excellent organization, multitasking, analytical, decision-making, client service, and problem-solving skills.

Data scientist at Air France

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Patton has joined Cathay Pacific since 2000 and have taken up roles across the airline's operations, commercial and HR functions. He was responsible for the airline's business in Indonesia (2012-2014) and Saudi Arabia (2005-2007). Prior to the current appointment, he served as the Director & General Manager (2014-2018) of an associated engine overhaul shop in Xiamen, China. Patton graduated with a Master of Applied Science (Aerospace) degree from University of Toronto, before joining Cathay Pacific in Hong Kong, where he was born. Patton is married with two toddlers.

Sr. Operations Analyst

Data scientist and operations research specialists with experience in networking model analysis and optimization, situational awareness models and related recovery systems

A senior data engineer who works on providing global Traffic Estimates to Industry participants and airlines.

I am a graduate student in AeroAstro at MIT, advised by Prof. Hamsa Balakrishnan. I am interested in air traffic management, airline/aircraft scheduling, and unmanned aircraft systems traffic management.

Hi! I am a fourth-year(about to start 5th year), student at the Indian Institute of Technology Kharagpur. I have been working on the airline schedule recovery problem using integer programming formulation. I have already implemented two formulations(discrete and continuous type) on CPLEX and compared the two. I look forward to having an amazing learning experience and start my Master project in this area soon thereafter.

Richard Chrysler-Director International Business Development & Sales, ELP Aviation, Inc. Over 20 years international business development experience including aerospace tooling, machining, fabrication solutions and aviation software for commercial carriers. Erwin Ponce-President ELP Aviation, Inc.Over 30 years aviation experience including management positions in flight operations/crew management.

Principal Operations Research at American Airlines. 25 years of experience with projects covering schedule optimization, demand forecasting, maintenance routing, and revenue management.

Digital Manager at Cathay Pacific

Key Account Manager at Lufthansa Technik based in Hamburg/ Germany.

John-Paul Clarke is a College of Engineering Dean’s Professor in the School of Industrial and Systems Engineering and the Daniel Guggenheim School of Aerospace Engineering at the Georgia Institute of Technology. Dr. Clarke is a leading expert in aircraft trajectory prediction and optimization, especially as it pertains to the development of flight procedures that reduce the environmental impact of aviation, and an expert in the development and use of stochastic models and optimization algorithms to improve the efficiency and robustness of airline, airport, and air traffic operations. His work has influenced air transportation theory, policy and practice in many positive and tangible ways, both nationally and internationally. While on leave of absence between November 2018 and April 2020, Dr. Clarke was Vice President of Strategic Technologies at United Technologies Corporation (UTC), where he is responsible for all technology roadmapping and for guiding key initiatives focused on technology acceleration, partnerships, and global technology education. Prior to joining the faculty at Georgia Tech in 2005, he was a faculty member at the Massachusetts Institute of Technology (MIT), a visiting researcher at the Boeing Company, and a member of the technical staff at the NASA Jet Propulsion Lab. He is also the co-founder of multiple companies including, most recently a startup that applies low-frequency statistical modeling to the prediction of hotel demand, and model reference adaptive control to the setting of hotel prices. He was co-chair of the National Academies Committee that developed the US National Agenda for Autonomy Research related to Civil Aviation, and a member of the National Academies Committee that reviewed the Next Generation Air Transportation System. He is currently co-chair of the Joint Planning Committee for the AIAA-AAAF Aviation Noise and Emissions Reduction Symposium (ANERS) as well as a member of the NASA Advisory Council Aeronautics Committee. Over the years, he has chaired or served on advisory and technical committees chartered by the AIAA, EU, FAA, ICAO, NASA, the National Academies, the US Army, and the US DOT. Dr. Clarke received the S.B., S.M., and Sc.D. degrees from MIT in 1991, 1992, and 1997, respectively. His many prior honors include the 1999 AIAA/AAAE/ACC Jay Hollingsworth Speas Airport Award, the 2003 FAA Excellence in Aviation Award, the 2006 National Academy of Engineering Gilbreth Lectureship, and the 2012 AIAA/SAE William Littlewood Lectureship. He is a Fellow of the AIAA, and is a member of AGIFORS, INFORMS, and Sigma Xi.

Thought Leader in Airline Operations. Comprehensive knowledge of the airline industry, and ability to solve real world problems leveraging IT solutions based on operations research methodologies and advanced heuristic algorithms. Focused in the application of operations research techniques and emerging technologies to solve real world problems in airline operations and robust airline planning.

I am a Senior Data Scientist for Boeing Vancouver focusing on areas of predictive maintenance and analytics for FlightOps applications

Lucas Coelho has been with Embraer since 2017 as a Flight Operations Engineer. He works as an instructor in Flight Operations courses for engineers, pilots, and dispatchers. He also works as a fuel efficiency consultant for airlines. One of his focus is flight data analysis for fuel efficiency and safety monitoring.

Academic of Computer Engineering at the Federal University of Santa Catarina, Brazil. Currently, I'm an intern in the Innovation & Digital area at Embraer. I received a Scientific Initiation scholarship at the Laboratory of Computational Technologies - LabTeC. I completed high school integrated to the Technical Course in Informatics at the Federal Institute Catarinense.

Edward has worked in the airline industry for 13 years in a variety of roles including network planning, regulatory affairs, outport management, and most recently digital transformation.

Prof. Cook has led work on appx. 30 major European ATM research projects since 1999, mostly as project coordinator: primarily funded through SESAR, EUROCONTROL and the European Commission, and carried out in collaboration with airlines, airports, ANSPs, software/service providers, and other research institutes. Commercial work has been undertaken in cooperation primarily with universities, airlines, ANSPs and numerous industry partners. Andrew has acted as economic advisor and scientific evaluator for industry and national government. He is coordinator of the SESAR Knowledge Transfer Network (Engage) and a member of, inter alia, the SESAR Scientific Committee, AGIFORS, ASDA, EUROCONTROL’s ART and the Programme Committee of the SESAR Innovation Days.

For over ten years, I explored different industries with ease, understanding the many challenges they are facing. Using the knowledge acquired and keeping the customer in mind, I create & grow products that lead their markets and generates revenue for the companies hiring me. Defining the right product is nothing without constant & efficient delivery, that's where my sixth sense on team unicity & focus comes along. Providing context & vision for the engineering team is one of my main strength. Products are nothing without the support of the Business Development team, being a talented presenter and teacher, I strive in providing training and developing business documentation and coaching material to help and support an organization in growing his position on the market. Listening & understanding clients throughout workshop and interviews is a strength that over time allowed me to build features that tackle pain points lived by our customers.

I'm a researcher with Boeing Global Services in the Jeppesen office in Frankfurt/Germany, working on a variety of topics in a fast pace, which make this job really interesting. I studied computer science and medicine and ended up in the aerospace industry by pure coincidence. One of my longer-term projects is NOTAMs and how the current system can be improved by e.g. machine learning, so if you share my interest please reach out! (I'm trying to convince people that NOTAMs can be fun)

industrial engineering leading multiple projects on the GSE Maintenance team of aerolineas argentinas.

I like to optimise everything, as much in my job as in my everyday life. And I love to learn, with a special interest in transportation, from aviation to the newest mobility concepts such as autonomous vehicles.

Kaaren is a member of the Sales and Marketing leadership team. She is responsible for leading and developing teams in the creation of methodologies to deliver on product and services value analysis, and messaging in support of global sales campaigns. She currently holds this responsibility in relation to Boeing Global Service’s current and future products. Kaaren is a graduate of California Polytechnic State University, San Luis Obispo in Aeronautical Engineering. She holds a Masters in Business Administration from the University of Washington. Kaaren and her husband have a very active daughter and enjoy spending time together playing soccer, basketball, skiing, and white water rafting.

Product Marketing Manager for major airline-operations software provider. Currently furloughed so not representing any company.

Data scientist and researcher in Embraer. I hold a master's degree in Artificial Intelligence and Image Processing in INPE (Brazilian National Institute for Space Research) and I am currently a PhD candidate in Artificial Intelligence at the same institution.

Responsible for Ops Researchh within the crew planning division, joined Aeromexico 10 years ago as an IT support and development analyst.

Airline Systems Operations Control Manager with 36 years vivid experience in every aspect of operations control, flight dispatch and its automation.

While visiting globally 121 airlines and their OCC's which are managing around 16,000 aircraft every day, Daniel is exploring airline IT environments and processes. He often meets similar IT environments and working situations: plenty of screens and keyboards of non-integrated IT systems, paper, XLS, reactionary decision making, human interfaces. Whether legacy airlines, LCC, regional carrier, cargo or charter airlines, they’re all face the same challenges and requirements: Decision Making Quality, Process Automation, Disruption Management, Collaborative Decision Making, Crew Scheduling Optimization, Fatigue Risk Management, CO2 Emission Reduction, Costs and OTP. Daniel suggests digital tools and processes and how to change the status quo and helps managers Redefining Airline Operations. As Vice President and Head of Global Sales for Airline Operations he is responsible for global sales and business development of the brand new airline operations digital platform "iFlight". Since its launch in 2017 more than 20 airlines and 3 airline groups have selected iFlight and digitally transform their airline operations and crew management now. Daniel created the OPS 2020 industry event which brings together global airlines and is dedicated to the global Airline Operations and Crew Management Community. http://ops2020.ibsplc.com/ Daniel has more than 25 years of experience spanning over the logistics industry (e.g. courier, express, parcel, air cargo, airport ground handling, freight forwarder, cargo carriers, airlines) and has been traveling almost two million miles, in order to meet with industry experts and customers from the air cargo industry and airline business IT solutions industry.

Hello, I am Leslie Dao and currently working as an Operations Research & Data Science Consultant at KLM Royal Dutch Airlines. I have a background in econometrics and game theory and work with forecasting and data science techniques on a daily basis at work. I am incredibly interested in exchanging ideas on how we can efficiently recover the industry from the crisis, so let's talk together!

Airline Professional with 20 years of experience in Airline PSS, Operations Control Centre Administration, MIS. Presently pursuing PhD in Management.

Graduated in Mechanical Engineering and holds a M.Sc. degree in Aerospace Materials from ITA. I am a Flight Operations Engineer at EMBRAER since 2001 at the Customer Services and Support, providing operators with support related to performance software development and new services. AGIFORS member since 2016. AGIFORS presenter Seatle 2016.

Operations Research Coordinator for Copa Airlines.

Director Engineering & Architecture Operations Decision Support KLMBCG Partnership airlineoperations.ai

Felipe Delgado is an Industrial Civil Engineer with a diploma in Transportation from the Pontificia Universidad Católica de Chile (2009), Ph.D., and Magister in Engineering Sciences from the same university (2011). In 2012 he joined the Department of Transportation Engineering and Logistics of the Pontificia Universidad Católica de Chile, of which he is currently an assistant professor, teaching about air transport. His research areas include, among others, aircraft maintenance planning, air cargo schedule recovery under disruptions, simulation of transport systems, and real-time control of transport systems.

I am researcher at the University of Westminster on Air Transport Management. I have participated in European research projects (SESAR and CleanSky programmes) modelling the air transport network, passenger mobility system, and flight and airline operations.

I work in Aerolineas Argentinas as Analyst taking part in different operative projects within the ramp area.

Airline Pilot

I am a Data Engineer with Cirium. I help in processing the market size estimate products with our company portfolio.

My name is Unmona Dhar. I am an Assistant Manager, Manpower Planning and Analysis at Indigo Airlines, where I am responsible for aligning the handling capacity as per future and upcoming requirements

I have been working in an analytics role for over 30 years, firstly with the British Army and now with British Airways. I manage a team of analysts that support the BA operation with business modelling and analytical insight for crew, scheduling, and airports worldwide, but with particular focus on our complex operation at Heathrow. It is a challenging time for us as we try to plan for a future that is far from clear.

I'm Network Planning and Airline Collaborations Manager at Pegasus Airlines. I've been working for 7 years in airline industry in scheduling, network planning, and airline partnerships departments. I'm also continuing PhD student at Industrial Engineering Department at Bogazici University. I got my BS (2010) and MSc (2013) degrees from the same department at Bilkent University, Ankara.

Driven and motivated team member, with more than 22 years in the industry. Demonstrated results leading, negotiating and securing operational excellence that drive organizational growth, NQC optimization and customer satisfaction / NPS. Strategic leader with expertise in safety, risk management, mergers, change management, and building & developing high-performing teams. Member of the Safety, Flight and Ground Operations Advisory Council (SFGOAC) to the IATA Board of Directors.

Dr. Slavica Dožic is an Assistant Professor at the University of Belgrade - Faculty of Transport and Traffic Engineering (UB-FTTE). She acquired her dipl.ing., M.S. (Magister) and PhD, all in Air Transport and Traffic Engineering from the UB-FTTE. Her Magister thesis is related to problem of solving airline schedule disturbances, while her Doctoral dissertation considers airline fleet planning problem. During 19 years of experience she has been involved in labs and lecturing (mainly Transportation networks, Airline planning and operations, Basics of Air transport, Airline fleet and network planning and management, and Fleet management). She has taken part in a number of research and consulting projects mainly in the fields of passenger demand forecasting and airline operations (e.g. FP7 project - Research and development of the European Transport Network Model – Transtools Version 3, Airline Schedule Optimization Project etc.) and consulting projects in the industrial sector. She is co-author of about 40 journal, monograph and conference papers, one textbook and one authorized handouts in the field of airline planning and management. Her research interests include airline planning and operations (fleet planning, air network design, airline scheduling, air passenger demand prediction etc.), multi-criteria decision making in air transportation, and application of soft computing techniques in the field of transport.

I've been in the Revenue Management department of Allegiant Air since 2014, serving up to the level of Director. Now I work primarily as a developer for our internally created Revenue Management System.

Research Analyst at Boeing Global Services Digital Solutions & Analytics.

I have worked for Air Canada for ~12 years. I started at Air Canada as an expediter on the AOG desk, then moved to operations manager for the AOG desk, following that I was responsible as the business lead in supply chain to transition from Air Canada’s legacy maintenance system to Trax where after we went live, I became Manager of Continuous Improvement for our Logistics Operations. I then helped build at the time our Maintenance Excellence 5.0 program which later transformed into our Operations Excellence organization known today. As Manager of Connected Operations I am the business lead on several projects and areas of responsibility such as: Maintenance Mobility, e-Logbooks, AI as it pertains to Connected Operations and other technology centered initiatives that improve our operations.

Working as IT Manager in Air India

Instructor - FOO CBTA Training Freelance Flight Operations Academy Lufthansa Aviation Training Operations Germany GmbH Operations Control Officer Austrian Airlines 2004 - 2014

Started the carrier in aviation during my studies, working for Fraport Ground Handling Services. After finishing my studies in the area of business administration I took thr position of Business Development Manager within the aviation division of INFORM, building new business as well as looking after accounts for a period of 10 years, before taking responsibility as Director Sales at INFORM Aviation.

Tolou Esfandeh is a Sr. Operations Research Consultant in the Operations Research and Advanced Analytics team at American Airlines. She joined AA in Feb. 2016 supporting Revenue Management business unit, and shifted gears to assist Maintenance and Technical Operations in early 2018. During this time, she has applied mathematical modeling, optimization, forecasting and machine learning skills to a variety of problems impacting revenue and cost. Tolou holds a PhD in Industrial Engineering – Operations Research from State University of New York at Buffalo. Tolou is an avid advocate of gender diversity and human rights and she loves to participate in any activity and discussion forum to expand her knowledge, and to support and promote equality. She enjoys cooking, reading and traveling and is passionate about sports, food and languages. Her favorite quote is “be the change you want to see in the world”, by Mahatma Gandhi.

- apprenticeship in informatic at Hoechst AG (today Sanofi) - master of applied mathematics Technical University Darmstadt - worked in Lufthansa Crew-Management IT-Department for 21 years

I have been working for KLM for over 3 years as a consultant decision support for the department of network and schedule planning, including codeshare related topics. Next to work I enjoy making music, and home improvement projects.

Flight Operations Engineer at EMBRAER SA focused on airline support with flight manuals, aircraft performance and weight & balance, and flight operations software. International instructor of flight performance and weight & balance courses.

Analyst working in Flight Operations

With INFORM since 1999, currently Head of Product Management

President of AGIFORS and technology manager at Delta Air Lines.

With a background in applied mathematics, I have been working in OR at Boeing for 13+ years, applying OR to some of the diverse set of problems that arise within Boeing, including in manufacturing, scheduling, air traffic management and network design. I currently work for Boeing Commercial Airplanes (BCA) Sales and Marketing, applying OR and machine learning approaches to sales and backlog management processes.

I'm a master's student in applied computing

My name is Danping. I am a Sr. Business Analyst of American Airlines.

Head of Product & Science at OpenAirlines since 2018, focusing on Airline Operations & Fuel Efficiency Previously worked at Jeppesen (1999-2008) and at Amadeus (2008-2018) as R&D Manager on: Tail Assignment; Network Planning; Crew Pairing and Rostering; Operations Control and Integrated Recovery PhD in Computer Science 1999 Paris Dauphine University

I´m Industrial Engineer in the area of Operational Efficiency in Copa Airlines Colombia. My Job based on Analisys Tools and development of Interactive Information to external internal customer and DataScience Studio of BigData Reports.

Performance engineer with experience in MD80, E-Jets, B737, B767, B777, B787; also experience in Airport design.

Operational Efficiency Manager at Copa Airlines

Hamed is an aerospace engineer enthusiastic about the future of the aerospace industry. He earned his masters degree from Warsaw University of Technology in Poland and his bachelors degree from Cairo University in Egypt both in aerospace engineering with a specialization and deep focus into space engineering & sciences. During his studies and work expertise, Hamed have developed special interest in space vehicles' design, aerodynamics and rocket propulsion systems. Throughout his career Hamed have focused on innovative ideas for utilizing technologies to benefit the development of the space field. He have lead design teams of various projects specifically suborbital rockets and improving the design methodologies of such platforms to accommodate latest technologies. He also got the chance to participate in many projects achieving high ranks and prizes in various international competitions and events which was a great opportunity to learn how to work in an interdisciplinary, intercultural and international environment. Furthermore, self-learning and participation in many space oriented projects expanded his engineering skills, abilities in project management and dealing with multiple deadlines.

Hi, I've been working in Ops Planning and Analytics group for United since past 5 years. I have a rich experience of working on various ops areas like block time, turn times, SWIM data, ops reliability, etc.

Chunhua Gao is a Principal Operations Research Analyst working at Sabre Airline Solutions. She specializes on designing and developing crew recovery solutions for airline operation. She has also years of experiences on optimizing problems in airline crew rostering, airport staff planning and gate management.

Dr Yi Gao is an Associate Professor in the School of Aviation and Transportation Technology, Purdue University. His principle teaching areas are Aviation Business and Aviation Finance. Dr Gao has published a number of research articles on peer reviewed journals, primarily focusing on air transportation economics, airline customers' behaviors, safety culture analysis of aviation organizations, and pilot selection and education. Besides teaching and research, Dr Gao currently serves on the editorial board of the International Journal of Aviation Sciences, served on the editorial board of Collegiate Aviation Review (International), and sits on the reviewer board of Journal of Air Transport Management, The Aeronautical Journal, Journal of Modeling in Management Information, International Journal of Aviation, Aeronautics and Aerospace, and Learning and Individual Differences.

Laurie Garrow is a professor and co-director of the Center for Urban and Regional Air Mobility (CURAM) at Georgia Tech. She is an expert in modeling air traveler behavior. She currently serves as Past President and Symposium Chair of AGIFORS and as Vice President of Sections and Societies of INFORMS.

Cumhur Gelogullari is a senior manager, leading Network Planning and Tech Ops teams in Operations Research and Advanced Analytics group at American Airlines. Cumhur has B.S. and M.S. degrees in Industrial Engineering from Bilkent University and a Ph.D. in Industrial Engineering and Operations Research from Oregon State University. He has been co-chairing AGIFORS Scheduling and Strategic Planning study group since 2016.

George Georgiou is a Product Manager at SITA FOR AIRCRAFT. When not absorbed in his work on apps for aviation professionals, George loves to travel, cooking, being outdoors and spending time with his young daughter He lives in Montreal together with his wife and daughter.

Ira Gershkoff is Principal Consultant at Travel Technology Research. He is responsible for market analysis of operations systems used by airlines around the world, including key systems used to manage aircraft, crews, and ground resources. Previously, he was Chief Information Officer at Polar Air Cargo, a $350 million international air freight company. At American Airlines, United Airlines, and Sabre, he had a variety of positions on both the systems side of the airline (developing new tools) as well as the operational side (using the tools). He has written more than 20 technical papers and trade magazine articles.

Product Director, SlickOR's Airline Operations Optimization Solutions. Experienced senior manager with more 15 years in the airline operations optimization solution arena. Primarily worked with systems focused on crew planning optimization and recovery optimization for aircraft, crew, and passengers. Historically, was responsible for delivering optimization solutions to more than 20 airlines around the world, including United, American, JetBlue, Air Canada, Azul, Avianca, Frontier, Qantas, AirAsia, Lion Air, and Interjet. Retired English teacher, with Chaucer and Shakespearean quotes forever embedded in my head.

Product Manager Netline Crew Optimization

I am a PhD student at the Friedrich-Alexander University Erlangen-Nürnberg. Since 2018 I participate in the project OPs-TIMAL, where we want to integrate mixed-integer program techniques in airline operations. The focus lies on robust approaches and holistic optimization. Currently I am working on combining Fleet- and Tail-Assignment with relevant maintenance aspects.

I am a digital product designer, tech entrepreneur, and empathy-driven innovation educator living in the Seattle area and working for the Boeing Company. More info: www.linkedin.com/in/umitgokce

@B6, NYC

Current Role: Gary’s primary focus area is on the scoping, documentation and implementation of the airline’s government and company rules for the Crew Manager software. Client Experience: Client work with Sabre® includes work with over 20 USA domestic carriers and over 40 international air carriers. His client work were in the following areas: pairing optimization implementations and benchmarks (Pairing Optimizer), crew recovery implementations (Recovery Manager Crew), and rules workshops and rules development for crew management systems (Crew Manager). His most recent engagements include: rules workshops for Lion Air, Garuda, Japan Airlines, Virgin Australia and Singapore Airlines. He was also the primary rules subject matter expert and developer for the Singapore Airlines project.   Education: Gary holds a BS degree in Mathematics from the University of the Philippines, and MS and PhD degrees in Statistics and Operations Research from New York University Stern School of Business. Other Information: Gary has been with Sabre for over 20 years, all of which were spent in the crew domain.

Wolfgang Grimme is a business economist at the DLR Institute of Air Transport and Airport Economics. He graduated in December 2004 from the University of Giessen with a Master’s degree in business administration focusing on transport management and international management. He joined DLR in February 2005 and has since then focused in his work on regulatory policy issues in air transport, impact analysis of political measures on the air transport system, environmental economics and intra- & intermodal competition. Additionally, he co-authored numerous papers and refereed journal articles on impacts of the inclusion of aviation into the EU emission trading scheme for greenhouse gases, the global ICAO CORSIA scheme air transport market analysis and aviation connectivity. Since 2012, Wolfgang has been working on projects for the German environmental protection agency (UBA) on the further development of the EU-ETS for aviation and organizational structures of the global market based measure addressing aviation climate change. Recent activities in this area included three trainings on CORSIA for non-EU-ECAC states in Istanbul (December 2018), Tajikistan (December 2018) and Trinidad & Tobago (January 2019). Since 2006, Wolfgang has worked together with SDG on various projects for DG TREN/DG MOVE on intermodality and air transport market liberalization. Currently, Wolfgang is involved in studies as part of the JTI Clean Sky 2 Technology Evaluator. For this project, Wolfgang has developed a fleet model, which forecasts the global development of the commercial airliner fleet up to the year 2050. The model is used in conjunction with the DLR air transport capacity constraint forecast and the 4D RACE emissions inventory tool for the calculation of global aviation’s emissions.

Data Scientist

Aviation professional with 20+ years of experience, mainly in Flight Operations. University Professor.

Professor at the Technological University of Panama. Research Leader of the Center for Innovation and Research in Logistics and Supply Chain (CIILCA) and member of SCALE-Network- Latin America. Research areas: Logistics and Supply Chain, Design of Mathematical Models and Simulation,Stochastic Optimization, and Data Analytics.

Rey Guzman is a Marketing Analyst for Boeing Commercial Services. Prior to Boeing, Rey began his career as an aircraft mechanic at Continental Airlines and served in various roles within Technical Operations with United Airlines.

Hello, I am a Research Scholar in the Department of Industrial And Systems Engineering, Indian Institute of Technology, Kharagpur. My area of interest include Airline operations and Scheduling like Airline irregular operations, Aircraft maintenance operations and Crew management.

Andrew Hall leads a global team of data scientists and engineers focused on embedding advanced analytics & AI capabilities into Boeing’s Digital Solution offerings across the Tech Ops, Flight Ops, Crew and Network Ops domains. Leveraging his extensive experience in the Boeing Company both building and leading data and analytics organizations, Andrew provides leadership for Boeing Global Services in data strategy, data-sharing programs, and driving digital transformation, Andrew holds a Masters of Management in Operations Research and a Bachelor of Applied Science in Engineering Physics from the University of British Columbia. Prior to joining Boeing, Andrew began his career in industrial analytics as a Field Service Engineering Manager for GE Rail.

Career path: 2018 - 2020: Auditor Operations / Lufthansa CityLine GmbH 2015 - 2018: Flight Dispatcher / Deutsche Lufthansa AG 2008 - 2011: Industrial Management Assistant / Willy Bogner GmbH & Co. KG a.A. Studies & Training: 2018 - 2020: MBA & Engineering (M.Sc.) / University of Applied Sciences - Munich 2013 - 2017: Aviation Business Management (B.Sc.) / University of Applied Sciences - Saarbruecken 2013 - 2015: Pilot training / European Flight Academy (LAT) 2011 - 2013: A level (Abitur) / Munich

Evan Heath has been with the Government of Canada, Defence Materiel Group since 2012. He was involved with entry into service and initial operations of the CC130J Hercules as a Logistics Support Engineer. After completing postgraduate studies in Quality and Reliability Engineering at Rutgers, NJ he returned to the Directorate of Technical Airworthiness and Engineering Support where he now represents the Canadian Military Airworthiness Authority for aircraft reliability and maintenance programs and provides technical advice to programs for aerospace equipment dependability in general. Evan can be reached at evan.heath@forces.gc.ca

Sebastian Heger is working as a Consultant and Technology Specialist at M2P Consulting since 2017. He is mainly responsible for designing decision support systems within the aviation industry. He holds a doctoral degree in economic sciences (joint work with DLH) and a master's degree in mathematics. His main interests are in the field of Airline Operations, OR, Decision Support, and Data Mining.

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Anna Hess is a Research Scientist in the Logistics and Supply Chain Optimization Group at FZI Research Center for Information Technology in Germany. She is interested in solving complex real-world optimization problems. Currently, she works on optimization problems in air cargo, most of the time on weight and balance planning.

A commercially-minded product and travel travel industry executive with 30 years of travel industry passion in the areas of product development, international business development, air operations, travel technology and marketing focused in various segments of the industry. An expert in developing and implementing travel technology and data related initiatives, as well as building strategic partnerships with prominent multi-national organizations. Previous companies included e-Travel, Oracle, Amadeus and FlightStats.

student

Around 20 years experience in civil aviation industry. Lead a team for cabin crew resource planning, rostering and operation control.

Huang is one of the founding members of Innovative Scheduling (DBA Optym). He specializes in developing and solving large-scale optimization models and guides the technical architecture of the solutions developed at Optym. Huang has over 15 years of system architecture, algorithm design and software development expertise. Huang also has extensive experience in data mining and data analysis. Huang started his academic work in the domain of Computer Science and Engineering, specifically in the area of Process Automation and Control Theory. Huang redirect his research to the area of Supply Chain Management and Network Optimization later. This transition gives Huang a unique edge that his OR skills are complemented by his vast knowledge of software engineering, advanced data structures, and databases knowledge. After joined Optym, Huang has led the development of several optimization products in railroad and trucking industry such as TrainMAX and HaulMAX. Huang has played a key role in the creation and development of network planning solution for airlines. As the Project Manager of SkyMAX, he designed the product’s overall system architecture and was heavily involved in its algorithm design and development. Currently Huang is leading initiatives in Optym to create real time disruption recovery optimization software and advanced analytic solution. Huang earned his Ph.D. in industrial and systems engineering from the University of Florida, Gainesville. He likes to read and travel.

Zhouchun is an Associate Professor in the College of Economics and Management at Nanjing University of Aeronautics and Astronautics (NUAA). Before joining NUAA, Zhouchun was a Senior Operations Research Scientist in Sabre Airline Solutions. His current research interest include airline solutions, supply chain management, optimization in energy and environment, network optimization and stochastic programming.

Data Scientist @ Air France

Hi! My name is Luciano Illbele and i work as an industrial Engineer at Aerolineas Argentinas.

Mr. Ince joined PASSUR as the VP of Business Intelligence and Analytics in December 2017. Previously, Mr Ince was the Managing Director of American Airlines Operations Planning and Performance team, responsible for operations planning and analysis including operational goals development, improved performance and operating efficiency through strategic planning, big data analytics, process re-engineering and decision support system implementation. His first transportation industry position was with US Airways Operations Research team developing schedule optimization software. He has since worked on many aspects of airline operations and network optimization including block planning, robust schedule development and operations recovery. Prior to joining US Airways Mr Ince worked in the aerospace industry developing mission planning and control systems for remotely controlled ground and air vehicles. He holds B.Sc ‘Honors’ and M. Eng. in Electrical and Computer Systems Engineering.

Hi, my name is Andrei, working for Air France - KLM cargo out of Amsterdam. My background is in aerospace engineering and I have a master's degree in Air Transport Operations, focusing on operation optimizations for the airline industry. With my current role as Product Owner for AFKL's dynamic pricing cargo project, I am looking at how to combine optimization & AI techniques with our vast amount of data, such that we can come up with the right offers for our customers. Let's connect and discuss how we can use data to support the restarting of our operations in a post Covid-19 world! https://www.linkedin.com/mwlite/in/andreiion

Experienced Airlines OCC/Operations Manager with a focus of process improvements, best practice initiatives and result based Action oriented. Specialties: Airline operational efficiencies, punctualities, hub and spoke system by establishing new methodology. Network Operations, Schedule delivery & service recovery management, Solving “Schedule” disruptions, Airline Crisis and Emergencies Response Management, HR Management - Staff recruitments and selection. Career path, Training & development., Multicultural People Management and International Exposure

Mike Irrgang has been in the airline industry since 1985, and active in AGIFORS since 1987. A past senior executive of LATAM Airlines and Air Jamaica, he is currently with Boeing, providing software solutions and support for OCC and other airline operations areas. Mike has specialized in disruption management and fuel conservation. Mike can be reached at mike.irrgang@gmail.com

Isabelle Praud-Lion, works in analytics and risks domain since 1991 focusing in financial hedging through the prisms of insurance, reinsurance, financial markets, retail banking, and corporations. She currently leads a company developing actuarial science in aeronautics and industry. Since 2012 as risk and data officer, for La Réunion Aérienne et Spatiale, she supported R&D projects and analytics. For Safran and CFM, she supported innovative services pricing and analytic financial risk management; by adapting actuarial science. She has been nominated Fellow actuary in September 2017. Isabelle can be reached at isabelle.praud-lion@ipl-sas.com

Goran Isakovski is a Portfolio Strategy Manager for the largest SITA portfolio focusing on Airline and Airport IT Solutions and including the Portfolio Evolution team. In the past 5 years, Goran has been either leading or actively contributing on screening, evaluating and understanding market trends impact on the IT and communications landscape in the air transport industry. For the last 3 years, Goran has been responsible for the alignment of the SITA product roadmap with the market priorities and has been leading the internal SITA product and geographies interlocks. His experience includes corporate and portfolio strategy development and execution, program management and stakeholder’s management with focus on holistic understanding of the passenger journey, end-to-end understanding of both the airline and airport IT needs and evaluating process and technology innovations for airlines and airports. Goran is a graduate of HEC Lausanne – University of Lausanne and holds a Master of Science in Economics with focus on statistics and econometrics.

I have 21+ years of experience working across Airline industry. Working as a solution architect, practice consultant bridging the business and IT needs across Travel industry. I help in driving solutions in business transformation, new trends and initiatives in the travel industry.

Lead Analyst Operational Performance with Qatar Airways from 2006 and working with Reporting and Analysis Team under Integrated Operations Center, Flight Operations

Ops Data Scientist at LOT Polish Airlines.

I develop decision support services for Jeppesen products as part of a data science team in Vancouver, Canada.

Approaching 20 years of experience in the aviation industry in progressively more responsible positions that now encompasses both operation control centers in 4 different airlines and forward thinking research and software development. From working as a Dispatcher to a Senior Manager, Operations Control Center to an International Trip Planner to interviewing airlines and documenting their concerns, has allowed me to expand into helping validate business objectives, market trends and competitive analysis. This allowed me to support creating products that encompass features and requirements based on the voice of the customer to help ensure the products are continued to be developed to address customer pain points.

I am an applied mathematician Boeing's Applied Math Group, with focus on solving discrete optimization problems via mixed integer programming methods and metaheuristics.

Industrial Engineer Master in Project Management Senior Analyst of Operational Efficiency

Airline professional with 19 years of experience in operations and crew management

Marketing specialist

Dr Xianfei Jin has been working on flight recovery management in Sabre for 6 years. He obtained his PhD degree from Nanyang Technological University, Singapore on 2012, and had worked as a postdoctoral researcher in the university for 2 years.

Computer support tech.

Bosung Kim from American Airlines

I am an Air Traffic Controller I am working Turkish Air Traffic Control Center. I am also a PhD student at the Anatolian University Aviation Management Program. I would like to continue my career in a position where I can find the opportunity to apply air traffic control techniques and my aviation management academic training to increase the efficiency and efficiency of aviation activities, as it has so far.

Offering Management Leader providing Weather Solutions for Commercial and Business Aviation.

Operations Research Developer

8 years aviation management experience with focus on organisational and technology transformation, with projects in Europe, Middle East and the Americas. Business degree from Göttingen University. Enjoy music, arts, travel and the sea.

Senior Analyst, Operations Planning and Decision Support at American Airlines

Worked in Airline in India for 22 years in Flight Operations. Now working for Lufthansa in IT.

Laura is a regional director for Americas for Boeing Commercial International Strategy and Business Development. She has an Operations Research background, specializing in math modeling and optimization in which she is an Associate Technical Fellow. Prior experience also includes time with the BR&T Applied math group where she worked on a wide range of application areas including manufacturing, airline operations, marketing, air traffic management and human resources. Laura’s education includes Ph.D in Operations Research from M.I.T., M.S in finance from Seattle University, and B.E in Industrial Engineering from Korea University.

Operations research and software development at Sabre focused on airline operations recovery problems.

Seasoned Airline Operations and IT professional I am a result oriented leader with extensive global and multicultural experience within the Aviation industry. I specialise in airline operations and possess a wide-ranging knowledge & passion for information technology with comprehensive knowledge of Flight Operations- having been a pilot. In addition, I also hold a MBA in Aviation & Air Transport and possesses extensive experience in project management.

With over 10 years in the aviation industry, and airline, OEM and aviation technology experience. I am specialized in Sales, Marketing, Strategic Planning, and Network Design for airlines through business development, grow strategies, technical aviation knowledge and technology.

Sr Propulsion Engineer at Oman Air

I ha

Seasoned business and organizational strategist with 13 years of experience working in the aviation industry. Skills and experiences cut across strategy formulation and implementation, customer experience, leadership development, service design, effective communication, process optimization and social engineering.

Senior Project Manager https://www.linkedin.com/in/georg-dr-kliewer-70a4211

Hi, my name is Mike! I am a young professional working as an Air Cargo Specialist in KLM's Operations Research Department. With a background in Aerospace Engineering, I am finding solutions to current problems in cargo using big data, machine learning and optimisation techniques. Making cargo more efficient and sustainable on a daily basis. Let's connect and discuss how we can support our airlines during and after the COVID-19 pandemic. www.linkedin.com/in/mike-koch-94470a130

Working with products for analyzing and optimizing the Network of aircraft and crew, spanning from long-term planing to day-of-operation. 25 years experience in building and delivering software to the airline industry with companies like Carmen, Jeppesen and Boeing.

Product Owner Optimizers Operations Decision Support at KLM

Abdallah Kourri works as Manager Reporting and Performance Analysis at Qatar Airway.He has over 18 years of experience in analytics and BI. Abdallah holds a master's degree in mathematics, BI and M.B.A

I had two past careers I am now trying to merge in managing an airline. My technical experience comes from being a downstream maintenance and reliability engineer for Shell. While my management and economics experience is from my time as a management consultant at BCG focusing on strategy and revenue management.

I am a PhD in Operations Research and currently work as a consultant with KLM Royal Dutch Airlines.

Aviation enthusiast turned professional having experience over the last 10 years varying across crew pairings, crew rostering, optimisation, training planning, manpower planning and crew systems. I love travelling (I think most aviation person would have that in common :p) and meeting/ exploring new people/ culture which also helps me grow my horizon as a human :)

Mr. Kunze is a Business Analyst at Lufthansa Consulting based in Frankfurt. He has been working in the aviation industry since 2012 and specialized in airlines and airports ground operations. After gaining MRO experience at European Air Transport, he join Airbus in Hamburg. He also holds wide knowledge in ground handling processes, turnaround management and the air cargo business. Mr. Kunze holds a degree in Aviation Management.

5 Year in Aviation, currently working with IndiGo as Assistant Manager Project and Analysis. Overall 12+ year of experience in Analytics from different Industry Telecome, IT etc. With IndiGo worked on manpower planning and currently working on the various analytical solution for the department and company using complex data modelling in excel and Power BI.

Almost 20y in Airline IT industry with RES/DCS/OPS background. In charge of Airline Disruption solutions in Amadeus.

Product manager of variflight app. Founded in 2005, VariFlight - with a vision of "living on time" - is the leading brand providing aviation data services. Began with the issue of flight delay VariFlight has spearheaded the realization of flight data transparency. In 2011,the company released its first version of VariFlight mobile application and achieved the milestone of 100% coverage on Chinese domestic flights. VariFlight started working on international flights since 2010, and covered over 94% of the global commercial flight data. VariFlight’s data is trusted by over 300 million of travelers and thousands of class-leading businesses around the world.

Yelena Luce Korobko, Product Manager of OCC and Flight OPS IS department at Air France I joined Air France in 2000, as Information analyst at Air France IS Department. Later consolidated my first experience as Business analyst and Team manager to support business IS solutions. Passionate by airline operations, since 2015 I joined Flight Ops IS Department as Responsible of Business analyst team in charge of Flight Planning, Flight Tracking and Pilot Briefing solutions. With more than 15 years of airline IS experience, I am now Responsible of supporting and improving business solutions for the whole OCC scope including Flight Planning and ATC projects.

I am engineer in Operation Research at Air France. I currently work in ground services optimisation.

Product Owner for Frequent Flyer Program @ Aerolíneas Argentinas

An executive and professional in aviation business with 30+ years broad based industry experience, include airport management, airline system development, aircraft operations and bespoke engineering solutions. Currently based in Singapore serving the Asia region as VP Business Development overseeing sales and marketing of innovative technology and solutions to the aviation industry. Formerly an international airline executive in Australia. Accomplished in high value capital project management, optimal system development for staff planning and allocation, new aircraft fleet acquisitions, programme management of aircraft entry into services, industrial engineering consulting, and Operation Research for airport operations. Presently involved with ‘WheelTug’ marketing programme, a patented disruptive aircraft installation for ground operation. Airlines can leverage the competitive advantages of the WheelTug into significant marketplace strength by using the innovative technology. Another notable undertaking is unique software and service solutions for data digitization, transition from text data for aerodrome services of airport operation, airside management, and digital NOTAM. Digitalization of aerodrome information is a mandated change according to ICAO. # Strategic thinker # Commercial acumen # Aviation network # Risk management # Airline and airport business # Aircraft operation # Airport Technology # Aerodrome information management system # WheelTug technology # High value capital programme management # Aviation service solutions # GSE expertise #Ramp operations # autonomous vehicle # Baggage automation # Project Management # Qualifications: BEng, MBA, Dip PM, Cert L-AME

Director, Sales Engineering, Airline Solutions

Operations Research Developer at Southwest Airlines

Customer Experience Analytics at American Airlines

Max Z. Li is a PhD Candidate in the Department of Aeronautics and Astronautics at the Massachusetts Institute of Technology. His research interests include the analysis and control of networks and graph signal processing with applications to air transportation networks, as well as geometric and topological methods. He is a recipient of the 2018 FAA RAISE award, and a NSF Graduate Research Fellowship.

Zhe Liang is a Full Professor of Department of Management Science in School of Economics and Management, Tongji University. He received his B.Eng. from Department of Computer Engineering from National University of Singapore in 2001, and Ph.D. from Department of Industrial and Systems Engineering from Rutgers University in 2011. His research interests are related to the design and implementation of exact and heuristic algorithms for large-scale combinatorial optimization problems in Transportation and Logistics. He has over 20 referred publications, including his papers appeared in journals such as Transportation Science, INFORMS Journal on Computing, Transportation Research Part B, etc. He has been funded by National Science Foundation of China and Ministry of Education of China.

Sunny Liao is a Strategy Principal in Boeing Global Services with a responsibility for market analysis and strategy development. In this role, she leads the development of the annual Boeing Pilot & Technician Outlook, a 20-year forecast of commercial airline personnel demand, and provides insights into the Boeing Services Market Outlook. She is also responsible for the analysis of industry trends and market challenges for the aviation training sector.

My background is in combinatorial optimization, applied to problems such as fleet assignment or aircraft rotations.

I have worked for Emirates since 2008, initially in ground ops where I created our ground dispatch section before moving into Network ops as duty operations control manager now, manager operations control. Prior to Emirates I spent time in other roles in ground ops for Dnata also in Dubai having moved from an Ops agent/ground dispatch background with Globeground in MAN in 2003.

I am a researcher for Boeing Digital Solutions & Analytics and would like to find out how we can help in the post-covid world.

Assistant Professor Department of Industrial Engineering and Operations Research University of the Philippines Diliman

Marina is a Manager at M2P's Frankfurt office and has been with M2P since 2014. She is leading the Operations Management Practice which includes Operational excellence, Planning and optimization and Resource Management. Her experience with M2P includes extensive work with Airlines worldwide in different operational departments. Marina is particularly experienced in working with companies on Resource Management, Collective Bargaining, Business Process Optimization and Change Management. She holds a master's degree in Industrial Engineering with focus on Traffic Management and Aviation.

Airline pilot of 15 years. Operations research graduate and Data Science enthusiast. Involved in many flight operations projects involving data analytics and enhancing efficiencies.

DLR (German Aerospace Center) since 2005 Head of Dept. Air Transport Operations and Infrastructures, involved in Research Projects on Airline planning, OR, ML, Urban Air Mobility, new Aircraft, Climate Impact, Supersonic Transport. Education: Economics, Physics, Chemistry

Unit Manager leading software development teams responsible for the delivery, maintenance & implementation of Disruption management products for Airlines IT & operation systems in Asia Pacific region

Hoi-Lam Ma, PhD, is an Assistant Professor in Supply Chain and Information Management at The Hang Seng University of Hong Kong. She received her PhD degree from The Hong Kong Polytechnic University. Her research interests are in airline operations, container terminal operations, logistics and supply chain management, and scheduling optimization.

June is a principal OR consultant in Operations Research and Advanced Analytics. She specializes in optimization modeling and data analytics. She currently leads a group of analysts and developers to develop decision support tools for airline crew operations.

I am 56 years old. I have been working for Finnair over 30 years in several different departments. Currently I am working in our Operations Control Center and I am responsible for OCC Development and Flight Planning.

As a manager of Data Science & Analytics within Boeing Global Services, my team is responsible for embedding data science & analytics into flight operations Boeing & Jeppesen digital products. My education includes a Master's of Management in Operations Research from University of British Columbia & a Bilingual Bachelor of Commerce (Operations Management) from University of Alberta.

Darren is a Technical Fellow providing strategic and technical direction in the area of Predictive Maintenance and Health Management working across BGS, BCA and BDS. Prior to joining the Analytics group, Darren was the senior engineer in the Technical Customer Support Operations Center where he was responsible for the technical direction of emergent support to the global commercial fleet. During his time in customer support, Darren spent time with customers providing training, support and introductions of new aircraft. He was also instrumental in creating multiple operation centers across the enterprise, including the 787 Operations Control Center for entry into service. Darren was hired into Boeing as a MRB Liaison Engineer to provide engineering assistance during the production of the 747, 767 and 777 aircraft and prior to working at Boeing he spent 10 years working at a MRO focused on heavy maintenance and major modifications.

With more than 15 years experience in Account Management in three different industries, I’m glad to be a full time employee of Lufthansa Systems now, based in Frankfurt - Germany.

My name is Shama Madhurema. I work for American Airlines as a Senior Analyst. I have a Bachelors degree in Electronics Engineering and a Masters in Management Information Systems. I live in Grapevine, Texas with my husband of 9 years and my two boys.

I´ve worked for Aeromexico for 2 year and i´m responsable for the fuel efficiency

I am working at the Operational Research department at Air France for more than a year, on a predictive maintenance project.

I am Working as Operation Research Scientist in Boeing.

Building systems for doing Data Analytics at scale at United Airlines.

Atul Malik is Part-Time PhD student at IIT, Madras. He has more than 16 years of experience in business and technology consulting. His interests are in solving industrial problems using analytics, optimization, supply chain and statistical methodologies. He also has hands on experience in designing and deploying logistics/supply chain planning and revenue management systems for different domains like pharmaceutical, media, online advertisers, television broadcasting and low cost airlines. He has immensely contributed in developing Ancillary Revenue Management Solutions for Airlines and their RM Pricing Strategies.

I am currently working with Indigo Airlines, India, in Operations Control Center (OCC) department as a Senior Manager– OCC Systems. As Senior System’s Manager, I lead a team of Systems and Support Analysts and am responsible for testing, deployment and administration of Operations and Crew management software consisting of crew pairings, roster and training planning, crew scheduling, aircraft operations and aircraft rotations.

Aeronautical engineer with 2.5 years of experience on the airline industry, currently working as analyst for the Operational Efficiency team at Copa Airlines.

25 years experience working in Airline Operations covering a wide array of functionalities including flight planning, crew resource management, disruption management, operational IT and project management. Currently responsible for the IOCC and operational delivery at Oman Air.

Manuel Martinez Rodriguez LTC Captain Airbus 320 Specialist in Sustainable Aviation in SEPLA Technical Department as a member of ECA Fuel Effciency Manager.

On temporary hiatus from professional work after 29 years experience working with airlines globally.

Twenty years in the industry. My journey started as a system analyst in Binter Canarias, a spanish regional airline. I'm actually working as Network and Alliance manager in the same company.

I've been with Allegiant for four years, working in the Planning and Revenue Management team for the entirety of my time.

23 years in the aviation industry, all of which have been with Air Canada. I've held management positions in Maintenance, Corporate Scheduling and SOC. Currently my role encompasses a combination of close in fleet deployment as well as serving as an operational advocate in matters related to robust schedule design. My mandate includes increasing SOC's use of data to support operational decision making as well as supporting strategic planning in pursuit of OTP improvements. Currently we are focused on simply getting through this terrible chapter in our business.

I am a Senior Analyst on the Operations Strategy and Data Analysis team at JetBlue. I develop and maintain statistical tools for block time forecasting. My other areas of focus include developing tools to improve schedule development and operational reporting. I formerly was an engineer at Pratt & Whitney focused on developing predictive maintenance solutions.

Ines Mehlhose has studied Mathematics with a specialization in Operations Research in Leipzig and Oxford. She has been working in various IT and OR related positions within the Lufthansa Group for the last 21 years. Currently she is focusing on bringing the latest data science technologies to airline operations and network management.

9 years with Copa Airlines, current position: SOCC Systems Administrator, 2 previous AGIFORS participations (Frankfurt and Panama).

• Data scientist with background in theoretical quantum physics (Ph.D.) • Author of a data-driven solution patented in US for detecting and predicting disruptions in air traffic • Particularly specialised in predictive data analytics and optimisation for logistics and transportation. • Experienced in data mining, building AI models, international collaboration, R&D project management and mentoring. • Learnt scientific approach working in academia in institutes in Poland, Spain, Chile, Japan and Singapore. Now she enthusiastically applies this approach in inventing and building data-driven solutions in Boeing.

Sr. Manager - Advanced Analytics and Predictive Maintenance at United Airlines Innovative and bilingual engineer with significant experience in the technical field, with focus on Aircraft Performance, Operations Research, Predictive Analytics and Hardware/Software Development Specialties: Predictive analytics, aviation operations, operations research, software development

Fabian Meyer, born and raised in western Germany. B.Sc. and M.Sc. in Electrical Engineering and Informationtechnology at Karlsruher Instiutute of Technology. Masterthesis about combinatorial optimization algorithms for coordination of autonomous systems. Since march 2020 Ph.D. candidate at FZI Research Center for Information Technology.

Dr. Michael has worked on airline optimization problems for at least 25 years. He earned his PhD in Operations Research at NC State Univ. He helped develop the first version of FAM at Sabre Corp, developed a schedule optimization model while part of the optimization group at Southwest Airlines, and now works on both scheduling and ULD optimization models at Amazon.

Working in Operations team at United Airlines.

1997, at the beginning of his career, Joerg Moerke as one of the first, built up the support of internet banking at Bank 24 and Deutsche Bank and later worked as a project and process manager up to board level. 2005 he founded with a partner the first consulting and trading company in Europe specialized exclusively in tablet PCs. 2008 he left his company and got hired as the product manager for the aviation and automotive sector in a highly specialized company in Mainz. Mission systems for helicopter squadrons from the police and emergency services were among the primary customer segments and the largest German airline also commissioned the company to develop an electronic flight bag system. 2011 he took over product management in the EMEA market for the electronic flight bag (EFB) software at the market leader Jeppesen. 2013 he moved over to the core of Jeppesen, becoming the product manager for the data products and significantly advanced their development and marketing within the EMEA region. 2018 he was recruited as a product manager to build up a product portfolio in the IT spin-off of the largest German ground handling company AHS. May 2020 moved to the business development at INFORM, well known as one of the largest international providers of optimization software in the aviation business.

My name is Adam Mohamed, currently working for Gulf Air as an Senior Integrated Operations Controller.

Research Engineer working on the optimization modules of Amadeus Schedule Recovery, the new Amadeus solution for tracking and managing flight operations.

Global Product Line Manager at Collins Aerospace. 20 years in Airline industry - focus on Passenger Service Systems, Revenue Management, Crew Management and Optimizers

Responsible for Flight Operations Strategy and to conceptualise and implement all new Flight Operations policies and projects.

Working in Aerolineas Argentinas Continuous Improvement for +7years. Operational projects, Ops Planning, Comercial Projects.

Robert Mora is the Product Director for SAFTE-FAST Fatigue Risk Management System (FRMS) with the Institutes for Behavior Resources, an industry leading system based on the United States Army’s patented fatigue model and used by aviation, rail and military organizations worldwide since 2015. With more than 15 years of product development, business and marketing experience, Robert has helped numerous companies increase efficiency and growth through state-of-the-art software solutions, including flight crew scheduling and aircraft routing optimization systems. Robert's extensive airline experience began at Canadian Airlines, where he focused on flight crew analysis, planning and scheduling. He continued to develop his experience as a flight system scheduling analyst at Air Canada before moving on to develop and support airline crew scheduling systems at a software company which was acquired by Airbus. Robert completed his under graduate studies at the University of Guelph and holds an MBA from Royal Roads University, British Columbia. He also completed post graduate studies in Finance and International Business at the London School of Economics.

I work for Copa Airlines, I have 20 years in aviation, experience with 737-700 / 800 NG and EMB190. And the little time that I operate the MAX -9. Mostly supporting maintenance with repetitive and critical reports in the fleet

Airline professional with close to 20 years of experience in different aspects of airline operations - Marketing, Maintenance & Engineering, Loyalty, Operations, Performance and Service Recovery.

SkyFit Aviation Limited provides consultancy services to the aviation industry.

I currently lead a team of OR professionals in the Operations Planning and Performance Department at American Airlines. Our team's core competencies include building large-scale optimization models to solve operational recovery problems; building hi-fidelity airport surface and airspace simulation models to support airport efficiency initiatives and also a variety of data-driven predictive models. We provide key analytical support to Operations Control, Airports and Network planning. Personally, I have been in this industry for the last 16 years after graduating from Virginia Tech (Go Hokies!). My interests are in the areas of airline operations recovery, airport operations simulation and schedule evaluation to incorporate operational considerations. I wish everyone in the aviation community the very best as we get through the current COVID crisis.

Founder + CEO , SkySchedule Inc. We design disruption simulation and resource allocation algorithms for the airline industry. In the past, I have designed high frequency trade execution platforms for large sell side banks.

I am a market forecast analyst at Airbus, part of the wider Strategy department. We build complex models to simulate traffic, network & fleet trends in the global aviation market to help guide Airbus's product strategy. We regularly attend AGIFORS conferences and have in the past made presentations on our methodology. Always interested to learn and share with colleagues in the industry about best practices and evolution on the tools/methods front.

I work in the Customer & Operations Analytics team of United Airlines - responsible for tracking Mainline Fuel Efficiency Initiatives.

I am Principal Data Engineer at Cirium. We partner with IATA on maintaining various ticketing data products used industry wide, like DDS,Diio Mi, Paxis, ADXMi. I personally work on creating the market data estimates, that feed into DDS,Paxis, Diio MI.

Associate Data Scientist in Cathay Pacific

Nina is a graduate student in Central South University. She has experience in inplementing optimization models in crew scheduling optimization and hope to work in aviation industry after graduation in 2020.

Tim brings with him +24 years of operational aviation experience in different fields of flight and ground operations, being an aircraft engineer, a flight crew member, a senior manager in operations control, crewing, dispatch and hub control in Germany, Belgium & the Middle East. Tim worked closely with Davide Bardelli in Lufthansa Systems Airline Consulting before taking over the position of Head of Flight Operations Academy in Lufthansa Aviation Training.

Tim Niznik currently serves as Director of Analytics for the Integrated Operations Center (IOC) at American Airlines where his primary responsibilities include providing directional leadership and vision through the delivery of advanced analytics and data science to objectively assess operational decisions and performance in a way that is contextually aligned, enables learning decision support, and provides actionable insights and feedback. Previously, Tim served as Director, Operations Planning at American Airlines where his responsibilities included delivering advanced analytics, simulation analyses, block planning forecasts, and performance analyses to the IOC, Hub Control Centers, and Network Planning organizations. After developing an interest and passion for the airline industry through various internships with Northwest Airlines and American Airlines, Tim began his career with the Sabre Research Group prior to joining American Airlines in 2000 as one of the founding members of the newly re-formed Operations Research Group. Tim holds a B.A in Mathematics from St. Olaf College, a M.Sc. in Mathematical Sciences from Clemson University and a Ph.D. in Operations Research and Economics from the Colorado School of Mines.

Lisa is currently part of Boeing Commercial Airplanes' Sales and Marketing group on the Network and Fleet Planning team. Prior to joining Boeing in 2012, Lisa spent sixteen years between Sabre Airline Solutions and American Airlines developing and delivering primarily revenue management solutions, along with other O.R. related projects. Lisa has a B.S. from New Mexico Tech in Mathematics and Engineering Science, a M.S. from Texas A&M University in Industrial Engineering (Operations Research) and an Online MBA from University of Texas in Arlington. Lisa enjoys spending time with her family, sailing, skiing, hiking, biking and enjoying life in the Pacific Northwest.

Name Hans Norman. Educated as an Aeronautical Engineer at Royal Institute of Technology in Stockholm in 1996. Has worked as Aeronautical/Aerospace Engineer at SAAB Aircraft 1996-2001. From 2001 until now has worked for SAS Scandinavian Airlines in various Operations Analytics, Data Analysis and Management roles, including Network Planning system, Crew system and analysis, Operational Planning, Scheduling and Operational robustness and quality assurance.

Aviation professional with the background in Aircraft performance, Weight and Balance, Air Navigation, Flight Dispatch, Flight Planning, EFB management, Ground Operations and IT.

Control and Automation Engineering Student at UFMG, Brazil. Enthusiastic about Aviation and Data Science.

Creative problem solver with a track record of success in operations in a fast-paced, rapidly changing environment. Product manager and marketing professional with extensive experience in aviation and the airline industry including flight training, airport management, operations, and services to pilots and customers. Results-oriented leader with demonstrated ability in providing technical solutions that enhance operational efficiencies and improve profitability.

Please refer to LinkedIn: https://www.linkedin.com/in/julia-opitz-561b2952/

10+ years experience in building, managing and operationalizing win-win-win strategies for multiple multi-stakeholder projects. Extensive experience in building, facilitating and directing cross-functional collaborative teams without exerting authority. 10+ years of independent consulting experience creating buy-in for complex solutions at different levels of large organizations. Very diverse analytics experience and ability to synthesize optimization, simulation, statistical and numerical methods to create tailored solutions to complex strategic problems. Extensive experience in workflow synthesis and engineering. In-depth experience in working with and managing IT teams for system administration, software capability development and database design to enable collaborative business solutions.

I am working for Lufthansa Systems for 6 years now as an operations research expert in crew planning. Graduated as a software developer (MSc) with OR specialization. I had the chance last year to participate the Agifors Crew conference which was a great experience, and happy to have the opportunity this year to widen my experience from the operations and maintenance area.

I am a current Marketing Strategy specialist with Boeing Global Services, with much of my work focusing on voice of customer data and customer analytics. My work also can stem to segmenting different market info into palpable deliverables, and being a connecting piece between research and executives.

I have worked in the Central Analytics department at British Airways for many years. Most recently, focussing on infrastructure and passenger process modelling.

Svetlana has started her airline career in 2005, with Qatar Airways, and has been working for the company ever since. Prior to moving to Flight Operations, she has worked nearly 10 years in Revenue Management, both as a Senior Reporting Analyst, and a Senior Demand Analyst. She currently leads the analytical team at Flight Operations division - Integrated Operations Center.

I currently work at Embraer on Analytics and Data Science projects. My academic formation includes a Bachelor's degree on Automation and Control Engineering and a Master's degree on Aeronautical Engineering, specializations on Data Science and Business Administration and PMP/CSM certifications. At Embraer I participated on the execution or supporting as Project Manager of about 50 Analytics developments for Aviation related Decision Support Systems, including Health Monitoring systems of 5 different aircraft. Prior to Embraer I worked as an intern at Eaton with field services of light and heavy-duty vehicles transmissions and at Robert Bosch on the research and development of four new alternators. At General Motors I worked on the development of interiors parts of a new light-duty vehicle. I have participated as author or co-author on 22 technical publications and 2 aeronautical standards.

Engineer with experience in all stages and most of the roles involved in the Operational and Planning Aviation Processes. Organized, with great attention to details and a customer-focused attitude. Flexible, persistent, with strong analytical and problem-solving skills; consistently delivers high quality products on time.

I am Laura Ploit from Aerolineas Argentinas.

Operations Research Engineer at Air France

I joined Air France KLM in 2005 as a operations research analyst, then I took the position of executive assistant to our CIO and head of economical studies. After a few years as manager of a network engineering team, I came back to the Operations Research department as director at the end of 2018.

Flying for 12 years, Trainer on the A320. Fleet Supervisor for IndiGo Flight Operations

I am currently the Operations manager for Aegean Airlines responsible for the Operations Control Center, Flight Support & Operations Engineering. I have been with Aegean since 2002 holding positions in Flight Operations and Quality Departments. I am an Aeronautical Engineer holding a MEng degree from the University of Salford.

Experienced professional currently working in Aviation Sector, as Data Analyst at Cirium. Graduating from W.P Carey School of Business, Arizona state University. I deliver real time data solutions to clients across aerospace, aviation finance, government and travel and transportation sectors.

Aviation professional with 26 + years of aviation experience in leading teams across various verticals such as Dispatch, technical documentation , Training Licensing, Administration and Crewing. Focuses on Building enabled teams to take the verticals to next level of proficiency by means of process improvement and Automation.

Industrial engineer with five years experience in projects and operational process improvement at airline industry. In charge of fuel efficiency program development and success at Aerolíneas Argentinas. Love working with planes and data-driven decisions. Curious and always searching for new trends to change the ways we do. Python, machine learning and data-vis enthusiastic.

Working at Airfrance in the Operations Research department for 5 years, especially on scheduling and operations-related problems.

History of managing software implementations on both airline and software vendor side. Have worked with over 40 airlines on various different operations software projects as employee, consultant and solution provider.

Aiyshwariya works as an Operations Research Consultant with the Operations Research & Advanced Analytics team at American Airline. She focuses on solutions to better support technical operations of the airline. Prior to joining American, she graduated with MS Industrial Engineering from Purdue and BTech from IIT Madras.

Dr. Pelin Pekgun is an associate professor of management science in the Darla Moore School of Business at the University of South Carolina. Her research interests include applications of management science and operations research in pricing and revenue management, supply chain management, marketing/operations interface and humanitarian operations. Prior to joining academia, she led the operations research team in North America at JDA Software’s Pricing and Revenue Management Group, where she worked in various projects in retail, hospitality, passenger travel and other leisure industries. Her work with the Carlson Rezidor Hotel Group on stay night price optimization was a finalist for the 2012 INFORMS Franz Edelman Award and the 2013 INFORMS Revenue Management and Pricing Section Practice Award. She currently serves as an Associate Editor for Decision Sciences journal and INFORMS Journal on Applied Analytics, as the VP of Membership and Professional Recognition in the INFORMS Board of Directors and as a Board member for the INFORMS Section on Practice. Dr. Pekgün holds M.S. and Ph.D. degrees in industrial and systems engineering from Georgia Institute of Technology, and B.S. and M.S. degrees in industrial engineering from Bogazici University in Istanbul, Turkey.

I have been a data scientist at OpenAirlines for 2 years and have been working on aircraft fuel consumption modeling. I previously graduated from ISAE-SUPAERO in Toulouse France, an engineering school specialised in aeronautics.

Airports Development and Innovation Director. LATAM Airlines. Former OCC Director, and Santiago Airport Hub Control Center Director.

I am a data scientist at Boeing Research & Technology - Brazil.

I have been working in the aeronautical industry for 5 years, with the focus on optimizing operations. My role as head of operational planning allows me to be in contact with many sectors of the company, both operational and commercial. In this way I have the possibility to understand the business from a broad perspective and offering solutions to maximize and guarantee the use of resources.

Erwin Ponce, President ELP Aviation, Inc. Over 30 years various position in commercial airline industry including management flight operations, crew scheduling and other areas. Currently president & founder of ELP Aviation, Inc.

Currently Ramp & Load Control Manager for Dnata Erbil and with over 20 years of aviation experience, having also worked for British Midland at London Heathrow and Emirates in Dubai, UAE.

I am a competent and versatile personality with a blend of management and over 20 years’ experience in the Airline industry. I have all round-knowledge of airline and airport operations with extensive experience of handling all aspects of Network Operations, IOC and Flight dispatch, ensuring consistent efficiency and compliance with relevant safety, regulations and cost effective measures. I am excellent in decision making, time management, crisis management, planning & analyzing and interpersonal skills. I have also been part of team’s in different projects. I am highly motivated and committed to improving skills through continuous learning and development. I have done my Masters in Business Management and Bachelors of Science (Mathematics and statistics). My professional qualification includes Flight Dispatcher’s Course and Commercial Pilot License. Presently I am working as Duty Manager – Integrated Operations Centre(IOC) with Gulf-Air As Duty Manager IOC, I Act as “Central Problem Solver” and ensure Gulf Air schedule integrity for 72 hour IOC control period. Monitor shift overall operations and Implement Management directives. Monitor constantly and be current on system situation (Fleet, Crew-FTL, Stations, Security and Weather) and anticipate disruptions. Accountable for overall IOC results and objectives (E.g. OTP, reliability, Morning and Night wave performance) Administer of GF policies & procedures as applicable in IOC procedures manual and OMA: Customer Service, Safety, Security, Crisis, Crew Initiate response to crisis and activate Crisis Center Inform Senior Gulf Air Management of major disruption and important events (e.g. security issues, major incidents, accidents, unexpected events).

Actually Flight Ops Engineering & Optimization Director and backgrounf Financial Airports & Services Director Airport and Services budget Planning, Control and Managment. Projects evaluation and financial benefits. Cost reductions to increse the profitability of the Airports operations.

Xiongwen Qian is an aviation amateur. This is his first time to participate AGIFORS.

Aeronautical Engineer with 20 years industry experience, mainly in airport operations, environmental studies, safety/security, capacity and punctuality, and airline IT.

www.linkedin.com/in/shajee-rafi

Director within the Aviation Operations Solutions (AOS) line of business for North and South America. I work with airlines and airports to discover how they can improve operational efficiencies, achieve higher quality of service, and improve their revenues and profitability.

A professional (PMP) project manager with overall 20+ years of experience in delivering IT projects for various industries. Since 5 years managing Aviation projects across domain.

Jose Ramirez-Hernandez has been with American Airlines 9 years working for the Operations Research & Advanced Analytics group and providing support to the different business units within the Tech Ops organization. He has a BS and MS in Electrical Engineering (EE) from the University of Costa Rica, and a Ph.D. in EE from the University of Cincinnati. Research interests include: simulation, optimization, predictive maintenance, and machine learning.

Functional Architect of Cargo systems

PhD in research operations and currently a senior research operations engineer for Air France

I am currently working as a Sr analyst with United airlines in the team Customer and Operations analytics. I have spent 4 years in the Airline industry working across various groups and streams - Procurement, Fuel efficiency, Operational reliability etc.

Consultant Airline Operations, Business Analyst, Product Owner- Aviation Software. 13 plus years experience in Aviation.

Having done a PhD in the optimisaiton of energy, water and waste flows around cities, I joined BA in September 2016, where he worked in the Network Development department. Following this I joined the Operational Research (now Central Analytics) department, still mainly focusing on network planning problems. Since September 2018, I've joined the Data Science & Innovation team, where I've been able to work on a wide variety of projects in network planning, revenue management and safety and security.

I am a PMP certified IT professional with 22+ years of experience in Software Product and Applications Development and IT Project Management in the field of Airlines, GDS and Hospitality industry. Currently; I am working as a Lead Program Manager for an Airline in USA. I manage the integration work for a large Operations related Program in the Airline. Additionally I work as a Domain Consultant for the Airlines Business Unit of Tata Consultancy Services in the North Americas geography. I support the Innovation initiatives for various Airlines and other travel technology clients of TCS and provide SME support to various teams with in the Airlines and GDS business unit. In my past experience; I have worked as a Developer in my early years of career with Singapore Airlines and have co-developed a Passenger Ticket proration system for them. I have led a team of Pricing Analysts in the Fares and Pricing portfolio for Worldspan LLC. I worked with Sabre Holdings in their Airport Check-in Solutions as a senior developer and as a Project Manager. I worked as a Project Manager in the Hotels and Cars portfolio of Sabre and managed small to medium sized projects in the same. I worked as a Project Manager managing various Medium and Large project for the Hospitality and Advertising portfolio of TRAVELPORT in Denver, Colorado.

As a consultant, Working on network reboot for airlines.

I am an Analyst working on customer data to provide actionable insights.

I am a 25 years old German who studied mathematics in Dortmund. In 2019 I started working for Lufthansa Systems in Berlin as an optimization expert.

I am working in Airline IT for past 12 year in different roles, from IT infrastructure to application management and software development. So far I could gain experience in the IT challenges of business domains of crewing (planning & tracking), ops control, network planning, maintenance and weight&balance. My passion is system integration - aiming to generate a seamless experience for best-of-breed approaches.

I lead a team of consultants that support customer operations at American Airlines. Our team develops analytical tools (optimization, simulation, ML/AI,...) to assist decision makers who manage ramp and bagroom operations and baggage transfer processes.

Manager Network Operations Systems and Logistics at EK. Responsible for all IT systems within the NCC

I have been working within Air France KLM's Operations Research Department since 2014 and am now in charge of Resources Scheduling topics for all airline businesses, including Crew, Ground Staff, or E&M.

I have around 20 years of experience with different airlines in India. I have flow various types of aircraft such as CRJ200/700, Airbus 319/320/321 and have been a type rated instructor on these types as well. I am part of the Flight Operations Leadership Team at IndiGo and my role is formulate various policies and manage various operational aspects related to our Pilot workforce.

Don Robertson is the Product Manager for Amadeus' flight operations solutions. He started his airline industry career as an OR analyst working for Qantas to build an O&D revenue management solution in collaboration with British Airways. Since then he has worked in a number of service management, marketing, consulting and product management roles for Qantas and Amadeus.

Aaron Robinson manages the Eco-Skies program for United Airlines, focusing on sustainable fuel development, emissions reductions, and corporate customers’ travel emissions. He previously worked in financial analysis, where he evaluated competitors' actions and financial results for Investor Relations, senior executives, and the Board of Directors. Previously at Delta Air Lines and pre-merger Northwest Airlines, he oversaw all aspects of compliance with the EU ETS, represented the airline in developing its climate change strategy, led numerous internal sustainability programs, and published the airline’s emissions and sustainability reports. He transitioned to environment after leading the airline's fuel conservation program. Aaron has also worked in airport operations, operational reliability, and dangerous goods. In addition to serving at Air Transport World, the Metropolitan Washington Airports Authority, and Rolls-Royce, he also founded and managed SimAirline.net, an international flight simulation organization. He holds a BA in Economics from Carleton College, an MBA from The University of Texas, and a private pilot license.

15 years’ experience supporting airline operations, including Airport services, Flight and Flight Services products and procedures, Integrated Operations Center business and Airport operational towers. In charge of the Traffic Management suite of products (Aerobahn systems) in use at both Mainline and Regional express Hubs Control Centers, Service Operational Centers and IOC. 25 years of diversified work expertise in Information Technology Systems Trilingual (English / Portuguese / Spanish)

Systems Engineer in Boeing Research & Technology Europe since 2004, holds a Master Degree in Industrial Engineer and a PhD in Mechanical Engineering by the University Polytechnic of Madrid. Aerospace Project Management Certificate Program by California Institute of Technology in 2018. After 7 years as researcher in the Spanish National Research Council, and Marie Curie Fellow in 2001 and 2002, she jointed BR&T-E in 2004. Through her participation in a number of national and international research projects she has acquired experience in various fields related to Aeronautics from structural health monitoring to noise propagation modelling and environmental impact of air traffic. Since recently she is focused in the application of modern methods for data integration, information management, analytics, optimization, and cloud technology that help airlines and ANSPs to increase Airspace Operational Efficiency. She is author of a number of technical papers. She is also co-inventor of six patents currently in process (1 granted) at the European/US Patent Offices and the Intellectual Property Department of Boeing.

Ítalo started research on Safety Analysis of critical systems in 2001 and got his M.Sc. and Ph.D. titles in the University of São Paulo, studying problems of Air Traffic Management (ATM) systems. For that, he did an Internship in the Dutch National Aerospace Laboratory (NLR) and, after concluding his Ph.D., worked as researcher in the High Integrity Systems Engineering group in the University of York, U.K. He worked with various safety-related topics for companies such as Rolls-Royce, Honeywell and GE, before joining Boeing in 2016. Since then, Ítalo has been working with decision-support tools in Airspace Operational Efficiency, using data analytics and other optimization methods.

Currently Senior Analyst Airport Operations - Performance reporting, transferred to AO in Nov 2019 from MX where I was Manager KPI and Analytics...been with Hawaiian Airlines ~ 5 years. Previously in healthcare for about 15 years (Queen's Hospital and Straub Hospital) mainly in Finance, also Communications Industry (AT&T). MBA-Indiana University, BBA-University of Hawaii, and LSSGB.

Donny Rose is an IBM Research manager in the Haifa Research Lab. His main area of focus is platforms and tools that enable companies to deploy enterprise optimization solutions in scale. His team created the Enterprise Corporate Optimizer (ECO) which has been deployed at El Al as well as a large European airline for air crew scheduling. Donny has 20+ years of experience in software product and development leadership, with a passion for bringing new innovations to market. https://www.linkedin.com/in/donnyrose/

20 years of Airline Aviation industry experience. Specializing in Maintenance & Engineering IT project management.

Stephen Rumpler is a Client Executive for Dassault Systemes supporting Airlines and Airports in North America. He has spent 14+ years enabling his clients success via innovative technology solutions within the Travel Industry. As a trusted advisor to his clients, he is constantly striving to meet the strategic objectives of his customers around revenue generation, cost containment, and enhanced customer experience initiatives.

Manager of Manpower Planning team in Indigo Airlines. Responsible for projecting Long & Short term manpower Demand & Supply for projected operations.

I am retired LOT Polish Airlines V-ce President Operations with 42 years employment record including ten years presidency of the Central European Engine Services the JV of LOT Polish Airlines and General Electric. I had a pleasure to initiate LOT cooperation with Warsaw University and LOT activities in AGIFORS.I am currently associated with scientists from Warsaw University and Air Force Institute of Technology.

IT professional with 20+ years of experience, primarily in project management and improving business processes in the Travel, Transportation and Hospitality sector. Extensive domain expertise in Airline Reservations and associated best practices.

Project Manager in Flight Operations division Passionate about planning and automation in the industry.

I have been deeply immersed in airline research over the last several years and are currently involved in corporate planning at SriLankan Airlines with specific focus on aircraft leasing and maintenance.

I am currently part of the Operations Research Product Engineering (ORPE) group at Sabre, and lead the technical product development of "Recovery Manager Ops", an optimization solver for aircraft schedule recovery. I have 5+ years of experience working on aircraft and crew disruption management. I completed my PhD at Texas A&M University with a focus on developing families of cutting planes for mixed integer linear programming problems.

Pablo is a Data Scientist with Boeing, focused on advanced analytics and data visualization. He has a bachelor's degree in Industrial Engineering and a master's in Operations Research. Pablo has over 20 years of experience across several industries, including mining, health care and aviation. His expertise is in scheduling and optimization, process improvement & redesign, and performance analytics.

Bruno F. Santos is an Assistant Professor at the Air Transport & Operations group, at the Faculty of Aerospace Engineering from TU Delft (The Netherlands). With a Ph.D. degree in Transportation Planning, he has been working on topics related to Airline Operations. His research is driven by the belief that the new era of information demands adaptive operations plans, which diagnosis optimal actions for the short-term and provide flexibility to change plans in the long-term, as new information is revealed. The final goal of his research is to develop analytic models that may help the decision-maker to better analyze and plan the airline system. Most of these tools have been developed in collaboration with industrial partners, such as KLM, Kenya Airways, Airbus, and Embraer. Bruno’s current main research interests are: • Aircraft maintenance scheduling and aircraft availability; • Disruption management; • Network development and fleet composition planning; • Crew planning and scheduling. With 10 years of research experience, he has published more than three dozens papers, in scientific journals and conferences, and has taken part of several research projects. He is the scientific coordinator of the EC-H2020 research project ReMAP – “Real-time Condition-based Maintenance for Adaptive Aircraft Maintenance Planning”.

I am an innovation enthusiast working as a researcher/consultant with the Research & Rapid Development team at the Boeing Global Services Digital Solutions & Analytics Lab in Frankfurt. My role consists in investigating the technical and business feasibility of innovative products, services and solutions belonging to different domains. Prior to Boeing I worked overseas for different companies in the aerospace sector. I hold a double MSc in Aerospace/Mechanical Engineering and a MBA in International Management.

Dr. Aditya Saraf is employed as the Director of Research Programs at ATAC Corporation. Aditya's research interests include metroplex and airport surface traffic scheduling algorithms, Traffic Flow Management optimization, and the application of data science, artificial intelligence and machine learning algorithms for solving complex ATM problems.

James is responsible for Aeromexico’s airports and maintenance operations around the world. His experience includes several management positions in marketing, Latin America and the Caribbean management and Vice Presidency of Operations and Customer Service at Airports, where he managed daily operations at 220 airfields in the United States. James has an extensive experience of more than 45 years in aviation operations and on board service. Most recently, he served as VP In-Flight Field Operations where he was responsible for providing leadership and strategic direction related to managing the day-to-day customer service performance of Delta’s more than 24,000 flight attendants, supervisory and administrative personnel spanning the globe in 13 U.S. and 4 international bases. As a Federal Aviation Administration (FAA) certified flight attendant, James also oversaw the development of In-Flight policy and procedures to help ensure the safety and security of Delta customers and flight attendants. Previously, James served as VP Airport Customer Service-Airport Operations. In this position James was responsible for the day-to-day operations in 220 U.S. airports. His responsibilities included customer service areas such as check-in, ticketing, baggage, fueling and the Delta Sky Clubs as well as 10,000 Delta employees, more than 100 ground handling providers, and a budget of $1.4 billion. James also previously held the positions of VP ACS International Field Operations with responsibility for 118 airports around the world and Director of Latin America and the Caribbean alongside the Marketing division with oversight of all sales, reservations sales and airport operations in the region.

Anna Sauer is a Senior Consultant at Lufthansa Consulting based in Frankfurt. She has worked in the aviation industry for nine years, specializing in ground operations and passenger care. After starting as agent and supervisor at a regional station for Air Berlin, she was leading a team responsible for process and project management concerning passenger, baggage and aircraft handling. Among other projects she developed operational KPIs and reports with focus on punctuality and process performance, implemented a new service partner management strategy and pushed forward the digitalization of disruption handling according to EU Regulation 261/2004. Her consulting experience includes the implementation of lean management tools into operational departments, development of customer self-service tools as well as the successful execution of a company-wide operational excellence project.

Carla Sauer is an industrial engineering student at KIT in Germany. She is currently working on her master thesis with the FZI Research Center for Information Technology. The thesis examines the determination of the cargo weight of aircrafts based on ADS-B data using machine learning models.

David Scarlatti works as Data Solutions Architect at Boeing Research & Technology Europe in the Airspace and Operations Efficiency group. He received Aeronautics Engineering degree in 1994 (Universidad Politécnica de Madrid), is Stanford Certified Project Manager (2008), Master of Science in Technology Management (2010, Open University- UK), and GIAC Certified Incident Handler (2011). In 1989 started to work with computers at PHILIPS, then worked at INDRA (1993 to 2000) as Software Engineer, and at ORACLE as Technology Manager (2000-2005) where he led the European Professional Community on Data Warehousing. In May 2005 joined Boeing where has been applying data analytics technologies to a wide variety of aviation-related problems. Fields of expertise include big data, visualization, advanced computing in data analysis, cyber security and human-machine interfaces. Is co-inventor in 20 Boeing patents (14 granted). These days he is representing Boeing in the Big Data Value Association and serving in the Information Services Datasets Advisory Panel while supports the analytics effort in the “Airline Decision Support Services for Integrated Operations” Focus Program.

Early on I discovered my affinity for software solutions and finally decided to study computer science. The field of aviation quickly fascinated me and the complex and individual requirements won me over. After gaining experience in various areas such as development and consulting, I am now working in product management. I look forward to experiencing new ways of thinking and opportunities in the industry in challenging times like these.

Dave Schleicher has more than 30 years of experience in the research, development, and systems analysis of advanced air traffic control and cockpit technologies as well as advanced vehicle concepts. Dave also has over 23 years of experience in management of research and development (R&D) projects and organizations and business development. Dave received his B. S. E. degree in Mechanical and Aerospace Engineering (summa cum laude) from Princeton University. After receiving his master’s degree in Aeronautics and Astronautics at Stanford University, Dave started his career as a NASA aerospace engineer at NASA’s Ames Research Center where he led in-house and contractor analytical efforts and simultaneously obtained his private pilot’s license. Since serving at NASA, Dave has worked in multiple roles in private industry as an Air Traffic Management systems engineer, R&D project manager, and business development lead focused on the development of advanced ATM technologies. Dave’s extensive NextGen experience includes the design and development of real-time ATM automation systems spanning the domains of airport, metroplex, and en route airspace as well as the development of advanced general aviation cockpit technologies. Dave is a co-holder of a patent on a smart airport automation system and has developed algorithms for NASA’s Center-TRACON Automation System. Dave has also led teams in developing both real-time and fast-time ATM simulations and associated scenario generation and analysis tools as well as demonstrations and assessment of new ATM operational concepts for major U.S. government agencies including NASA, the FAA, and the U.S. Department of Agriculture. Dave has served ATAC as Director, Strategic Programs, and now serves in the role of Vice President and Chief Operating Officer (COO). As COO, he manages and oversees all active projects, including services, tool development, and IR&D, and works with the Business Development Team to support new strategic business outreach efforts to current and new government and private industry clients.

Jörg is as an Advanced Technologist in the Research and Innovation group of Boeing Global Services' Digitial Solutions & Analytics in the old Jeppesen Printing facility near Frankfurt, Germany. For over 2 years with the company, he has been creating value for Boeing’s customers by conceiving, researching, and developing innovative digital solutions for the commercial, business, general, and unmanned aviation markets. After earning his B.Sc. in Aerospace Engineering, he studied at the University of Colorado Boulder and earned his Master’s in Computational Engineering at TU Darmstadt in Germany. He has a passion for aviation, Unmanned Aircraft Systems, robotics & autonomy, and software engineering & development, and loves leveraging information technology to make jobs more efficient and enjoyable for the users.

Been in the Airline industry for almost 30 years. In numerous positions in airlines as well as industry

I work as a data scientist and operations research analyst at Boeing Vancouver Labs, supporting development of software for the Boeing AnalytX Brand and supporting Boeing Business Consulting on direct engagements with customers both in the commercial and defense space.

Sr. Manager of Network Operations Control Products at Southwest Airlines

https://www.linkedin.com/in/anoukscholtes/

Over 30 years working for and with airline's, primarily focused on helping them with the adoption of technology to improve. Held business development, sales and product management roles. Lead a crew management department where I was responsible for planning to pay.

Judith Semar started her aviation career at Lufthansa in 1999. As senior project manager for Lufthansa Systems she supported airline projects worldwide. For many years she has been product manager for the commercial and operational product suite NetLine. Her focus is optimization and predictive analytics & helping airlines with automation in scheduling and operations. Judith can be reached at judith.semar@lhsystems.com.

Dr. Goutam Sen is currently working as an Assistant Professor in the Department of Industrial & Systems Engineering at Indian Institute of Technology Kharagpur. He received his PhD in network optimization jointly from Industrial Engineering and Operations Research, IIT Bombay, India, and from School of Information Technology, Monash University, Melbourne, Australia. His research area includes application of OR tools in transportation and health care. His recent work on a real-life scheduling problem at Howrah station has earned appreciation from the railway authority and appeared in the prestigious INFORMS Journal of Applied Analytics (formerly Interfaces). He closely interacts with officers from Indian Railway, Air India, ISRO, DRDO and Police on a variety of optimization problems.

I am Operations Research Consultant at American Airlines

Working as a Senior Performance Consultant at British Airways in Safety and Security Analytics. Have previous experience in Retail Logistics as well as a masters in Operational Research, Applied Statistics and Financial Risk.

Parth Shah has been with Delta Air Line since 2015. Currently, he is part of the Operations Research team and specializes in developing large scale optimization models to manage airline irregular operations. With his extensive background in the aviation industry, Parth is deeply passionate about combining predictive analytics with optimization to modernize airline disruption management. Prior to working at Delta, Parth worked at the Airport Transportation Lab at Georgia Institute of Technology where he also received his M.S. in Aerospace Engineering. Parth can be reached at parth.shah@delta.com.

Sergey Shebalov graduated with Ph.D. in mathematics from University of Illinois at Urbana-Champaign in 2004. After graduation he worked at United Airlines as an Operations Research Analyst. In 2007 Sergey joined Sabre where he now holds a position of Senior Director of Operations Research. In the current role Sergey leads a team of 40 professionals working on development and implementation of analytics and decision support systems for commercial airlines planning, distribution and operations. Sergey also actively participates in AGIFORS community and currently serves on the Council as Study Group Coordinator.

Skilled operations researched professional with over 20 years of airline experience in pricing and revenue management.

Mobile development lead of IT Airline Operations

LATAM Brasil OTP Manager, OCC Specialist and Airbus Structures Engineer & GE Powerplant Engineer. Comercial Licensed Pilot. 16 years in airline industry

Mathematician. Working now 20+ years for Lufthansa in the areas network planning / network and fleet strategy support / BI, data analysis, data architecture, modelling and optimization Currently member of Hadoop DevOps team.

Ajay Singh is a Director in PwC's Analytics advisory practice with a focus on commercial and operational aspects of travel and transportation, retail and CPG sectors. Heis a transformation leader with a proven track record of creating value through technology, cross-functional collaboration and organizational capability building. His industry background includes VP/MD roles at United Airlines focused on business transformation in the areas of network/schedule planning, revenue management, airport operations and irregular operations recovery.

Mandeep Singh is a Manager at Copa Airlines based in Panama City with more than 10 years of experience. She graduated from Georgia Institute of Technology with a Masters’ Degree in Supply Chain. Mandeep can be reached at msingh@copaair.com

I am working as a Senior Manager OCC & Manpower Analytics at Indigo Airlines. Got 10+ years of experience into Manpower & analytics in multiple domains like healthcare, banking, BPM, Finance, Telecom & Aviation. Masters degree in commerce & mathematics, Certified Project Management Professional (PRINCE2), Certified Six Sigma Black belt from ISI & Certified Business Analytics Professional from IIB. Apart from this am an avid traveler & Blogger, travelled 9 countries so far & counting.

I’ve been working in aviation now for 20years, starting with Eastern Airways in the UK as a crewing assistant processing Voyage Reports working my way into Operations. Now I’ve had 13 happy years with Emirates working as Manager Operations Control. Although I don’t claim to be an expert, I’ve gradually eased my way into project work representing my business area as an SME. This has opened my eyes somewhat to the future of aviation and the challenges faced. I have been lucky to meet some fantastic people along the way. Looking forward to meeting some more albeit virtually!

Professor and Director, Center for Business and Industrial Studies, University of Missouri-St. Louis

I am a graduate data analyst at British Airways working on Safety and Security projects. I recently earned a masters in Operational Research from the University of Edinburgh.

Route Manager with a demonstrated history of working with Air India Express. Skilled in Pricing, Forecasting, Scheduling

Senay Solak is an Associate Professor of Operations Management in the Isenberg School of Management at University of Massachusetts Amherst. He holds M.S. and Ph.D. degrees in Industrial Engineering from Georgia Institute of Technology, and a B.S. in Electrical Engineering from the U.S. Naval Academy. In addition to his university experience, Senay has served as a naval officer for seven years, and worked as an analyst in the Planning Department of Hartsfield-Jackson Atlanta International Airport. His research involves novel applications of operations research methods in air transportation, aimed at improving the overall efficiency of the air transportation system. Senay’s honors include several Best Paper Awards, College Outstanding Researcher and Research Excellence Awards at University of Massachusetts Amherst, Georgia Tech Supply Chain&Logistics Institute Global Logistics Scholar Award, and the U.S. Naval Academy Distinctive Graduate Award. Senay has served as the Chair of the INFORMS Aviation Application Section (AAS), and has been actively involved in the operation of the section over the years, contributing to the section in multiple capacities.

Senior Analyst from Copa Airlines with experience in IoT, web-apps developer, and programmer.

I have joined FlightAware in September 2019. I am based in London where FlifgtAware has official accreditation since September 2019. Prior to FlightAware my vocation was within a number of international IT vendors providing solutions to airlines/airports and governmental organisations.

Mr. João Souza Dias Garcia is the Head of the Department of Flight Standards at the National Civil Aviation Agency - ANAC Brazil. He currently serves as the Brazilian member at ICAO’s Safety Management Panel, as well as the Panel’s vice-chair.

The Rossch Group provides specialised consulting in Airline Operations, helping carriers streamline SOC, Airport Ops and delivery to drive direct savings. RosschTech, provides cloud-based solutions to leverage legacy data from AIMS, Sabre, Netline and more to manage Crews, dashboard KPIs, provide bidding systems and much more. With our proven speed, quality and cost, we support airline partners that include IndiGo, Atlas Air, Trans States Holding and more.... www.rossch.com www.rosschtech.com

Director of Maintenance, based in Riyadh, for VVIP operations, fleet of 737/747/757/777/787

Customer Experience Analytics

I’m an operational efficiency analyst, always looking for ways to improve operational efficiency with the help of new technologies.

Vicepresident Airport Relations & PMO for Mexico's flagship carrier Aeromexico. 25 year experience in Operations, Maintenance, Airport Customer Service, Ground Handling, Pilot training, among others. Has a wide experience in implementing fuel conservation programs and initiatives that have been very successful. He is an Aeronautical Engineer from Instituto Politécnico Nacional

Software Developer, Team Leader in Boeing Global Services Software Development.

I'm Alison Swain and have worked at British Airways for over 20 years applying Operational Research techniques. I currently manage a team within Central Analytics looking after all things to do with passengers at the airport, including processes, infra-structure and automation.

John Szatkowski has over 25 years experience in aviation and information technology. In his present position within IBM, John directs teams responsible for working with Travel and Transportation industry leaders, external partners and research to gather market initiatives that our clients are investing in to drive key imperatives to transform their business. He has previously developed solutions for flight tracking and operational control, crew and tail optimization, and irregular operations management. John is a former airline flight dispatcher, with a Master of Science in Information Systems from DePaul University, and a Bachelors of Science in Aviation Administration from Lewis University. https://www.linkedin.com/in/johnszatkowski/

I have been working for Boeing since 2003; representing our Ops, Nav and Crew portfolios. My territory is Latin America, and I work with small, medium and large airlines in the region.

I joined Saudi Arabian Airlines on August 2014 and i am leading now the Technical Contracts at SAUDIA Technical Services.

GM Cathay Pacific Engineering Operations since 2016 Previously held managerial positions in Maintenance Control, Inventory Management and Aircraft projects managing aircraft fleet leasing/induction/retirement activity

Maarten is a Senior Aviation Consultant at To70 with a focus on Air Traffic Management and data science in aviation. Besides this, he is finishing a PhD thesis on estimating and applying prediction uncertainty in arrival management at the Delft University of Technology. Maarten has an MSc. in Aerospace Engineering from TUDelft and worked at NATS En Route Ltd. as a Systems Engineer.

Senior Marketing Manager for Collins Aerospace where I have the opportunity to combine my artistic ability with my passion for building products that serve and delight our customers.

Rod Tjoelker has been in the aviation industry working at Boeing since 1990. He has specialized in statistics, data mining and analytics primarily focused on aircraft maintenance applications. He currently leads a group developing analytical methods to support products and services in this area for Boeing airline customers. Rod can be reached at tjoelkerr@gmail.com

Max Tribolet joined FlightAware in 2011 and has held a range of business development roles within the company. Today, he is the Senior Director of Data Integrations and is responsible for the sale, roadmap, and strategy of FlightAware's data feeds, including FlightAware's machine learning predictions.

I am a student at the Wharton school with an interest in aviation operations research and digital innovation. I also lead commercial aviation portfolio solutions for Collins Aerospace’s IMS business.

Jack Troutt grew up in the Dallas, Texas area. After graduating from Garland High School, he attended Oklahoma State University in Stillwater, Oklahoma, where he graduated Cum Laude with a Bachelor’s Degree in Aviation Management. Upon graduation he commissioned as a Second Lieutenant in the United States Air Force through OSU’s Air Force ROTC program. Upon leaving the Air Force, he worked at Omni Air International in Tulsa, Oklahoma, holding positions such as Maintenance Programs Administrator and Manager of Operations Training. While working, he completed both his Masters and Doctorate in Aviation Sciences. Starting the Fall of 2013, he taught as an Adjunct at OSU-Tulsa, before becoming a full time faculty member for Utah Valley University in August, 2018.

Principal Analytics Consultant for Baggage and Ramp operations.

Engineering Data Scientist on Boeing's Maintenance Insights & Optimization Team.

I am working at ULS Airlines Cargo as OCC manager. My major is aviation management and graduated from Eskisehir Technical University (aerospace and aviation faculty) many years before. In addition to my flight operations job, i have some additional part time works like ATPL ground instructor (Air Law and ATC Procedures, Flight Planning), university lecturer (flight operations management, meteorology), and TCAA Trainer. I am also interested in with software and website coding related aviation as hobby, why I have some aviation related websites as netocc.com, pilot-tests.com etc.

At APSYS Gesine is responsible for Airline and MRO Marketing. APSYS assures safe and secure aircraft design and production advancing to meet future sustainability and digitalization challenges like data analytics, safety and data security in its entirety for maintenance and operations. Together with her colleagues Gesine is ramping up APSYS’s maintenance innovation acceleration program 4futureMRO ways. Gesine worked as CIO and COO advisor for Aeroflot Russian Airlines engaged in the upgrading of Aeroflot's OPS systems (crew, flight planning, OCC, RMS, HCC, CDM, mobile solutions). Prior to Aeroflot Gesine was engaged as Management Consultant for Lufthansa Consulting with a focus on cost cutting, airline restructuring, operational excellence, performance management, Operations Control and Hub Control Center re-engineering and IT speciation, verification and implementation projects.

Aeronautical Engineer with experience in Flight Operations, 8 years in the industry, 1 year in operations engineering, 5 years in operations indicators and operational statistics, and 2 years as head of operations optimization, in charge of the fuel efficiency program, calculation BTs and the environment.

Around 18 years of experience in Airline IT products & services, currently working as Senior Manager with Qatar Airways IT leading the Flight Ops IT Team. Started my career with QR in 2012 as Lead Consultant for TOPS Program (the next gen Total Operations System Platform) and now heading the TOPS product development program for QR. Prior to QR, was working with a leading product company in the area of Airline Crew Management and has handled product implementations across airlines such as Emirates, BA, KLM, & MH.

Hi, my name is Marleen! I am partly working as a Consultant Decision Support for Cargo in KLM's Operations Research Department, and partly finishing my masters of Econometrics at the university. In my field, our goal is to find solutions to the current problems in cargo, while using big data, machine learning and optimisation techniques. Overall, this will hopefully lead to making cargo more efficient and sustainable on a daily basis.

Working for Amadeus since 2005, I'm product manager for Disruption and especially focused on our optimiser for passenger recovery.

Software Engineer working with Boeing India Pvt Ltd Bangalore.

Tarun Vijh Associate Director-OCC with IndiGo Airlines. working with Indigo airlines for 13 years. I feel that OCC should provide effective & standardized solution to our operating teams to empower them in delivery of On time, safe & hassle free flights to our esteemed passengers. To achieve this we need to constantly upgrade OCC with new innovation, automation & best practices.

Manager for Customer Experience, Flight Service. Using analytics, automation and BI tools to provide actionable insights and support business decisions.

Fuel efficiency analyst at Aerolineas Argentinas.

Planning and Optimization Specialist - Operational Efficiency Department - Copa Airlines.

Product Manager for Airline Operations, OTP and Compliance. Been at Air New Zealand for over 3 years and worked across all parts of our Digital organisation.

Manager of Ops Research at American Airlines

Dr. Wang is a data scientist in Boeing Global Service Analytics. He has conducted research and development in data mining and distributed computing for 10+ years. In the last five years, he has been working on flight sensor data analytics.

As a Senior Operations Research Developer at Sabre Airline Operations Research Development Team, he utilizes large-scale optimization techniques to tackle mission-critical problems in travel industries.

PhD Student, Massachusetts Institute of Technology

After a PhD in Operations Research, Valentin joined the OR department of Amadeus in 2013, where he worked on different topics related to airline operations (e.g. disruption recovery, load control). He moved to Australia in 2015 to join the Amadeus Schedule Recovery project, leading the development on optimization topics. He is a first-time dad of a gorgeous Sophia since April 2020.

Peng Wei is an assistant professor in the Department of Mechanical and Aerospace Engineering at the George Washington University, with a courtesy appointment at Electrical and Computer Engineering Department. By contributing to the intersection of control, optimization, machine learning, and artificial intelligence, he develops autonomy and decision support tools for aeronautics, aviation and aerial robotics. His current focus is on safety, efficiency, and scalability of decision making systems in complex, uncertain and dynamic environments. Recent applications include: Air Traffic Control/Management (ATC/M), Airline Operations, UAS Traffic Management (UTM), eVTOL Urban Air Mobility (UAM) and Autonomous Drone Racing (ADR). He is leading the Intelligent Aerospace Systems Lab (IASL). He received his Ph.D. degree from Purdue University in 2013. He is an associate editor of AIAA Journal of Aerospace Information Systems.

David is a VP on the Cirium market development team – a team that guides Cirium’s core strategy. He has 13 years of experience in the aggregation, cleaning, fusing and publishing of aviation data and focuses his efforts on airline operations products, services and use-cases.

After starting at Reno Airlines in 1998 as a ticket counter agent, and surviving the American merger in 1999, I've served in a number of roles in various departments at the airline. After becoming interested in Analytics in 2010, I pursued a Masters Degree in Industrial Engineering and Operations Research, and have been involved in various Analytical Leadership roles since then. I currently manage a group in charge of providing data and analytics to our 300+ airlines worldwide, and supporting product development and policy/procedure decisions.

Works in the airline business since 1992, currently with KLM Royal Dutch Airlines as Senior Account Manager for the KLM/BCG cooperation with focus on digitalizing air operations for competitive advantage. Previous KLM positions include cabin crew and cabin operations management, lead on customer experience towards the customer airport journey and account management for the Dutch government aircraft operations.

Clemens Wolf is a 30 years old German data scientist with a focus on airline operation (flight operation and ground operation). Started professional carrier 2 years ago by joining zeroG directly after finishing his Phd. Before research in the field of nuclear astrophysics (PhD research was about the determination of a reaction which occurs on the surface of neutron stars).

Founding member of United Airlines Operations Research group and former AGIFORS secretary and Symposium host. After 23 years at United and a couple at Virgin America, I've been a consultant for the 8 years at PwC, supporting airline clients - especially in the application of analytics and digital technology to solve operational challenges.

Sheng is working at the Operations Research and Advanced Analytics group at American Airlines. He mainly works on topics in optimization, machine learning, airline operations, crew planning and scheduling, fleet assignment and forecasting.

Fleet development Programs engineer, experienced in maintenance programs, production Planning and control and aircraft maintenance.

Patrice has more than 20 years of experience in the airline industry, including technical operations, operations analysis, cargo operations, flight planning and crew scheduling. Patrice is currently working at American Airlines Operations Research and Advanced Analytics group. His hobbies include basketball, jogging (to stay healthy), and cooking (mostly barbecue).

I am Yashwant Yarlagadda. I am a Systems and Data Analyst working for BOEING Digital Solutions where I work on KPI metrics, developing the framework for a Product Catalog and lead the effort to create internal business specific application on an Oracle Platform.

Jun Yuan is a data scientist with the Boeing company and works in the area of predictive maintenance.

I am an industrial engineer and I’ve been working at Aerolíneas Argentinas since 2017. I mostly work in management projects with the aim of increasing productivity and improve efficiency in operations.

At Cirium, Clement Zhang leads a data science team to produce global market size estimates for IATA's DDS and Paxis products as well as Cirium's Diio Mi. Dr. Zhang has near twenty years experience using quantitative techniques and computer science to solve complex problems in transportation and telecommunication industries. He is highly skilled at network modeling and optimization. Prior to joining Diio, which became part of Cirium, Dr. Zhang was a director at MergeGlobal / Logistics Capital & Strategy, a strategic consulting and financial advisory firm specializing in transportation and logistics industry. In that capacity Dr. Zhang has led multiple consulting engagements to advise clients on marketing strategy, profit enhancement, network optimization, fleet management and cost benchmarking. He has developed several decision making support tools for clients across the air freight, small package, freight forwarding, truckload, less-than-truckload, container shipping, and third-party logistics industries with .net platform, SQL Server, C-Plex optimization engine and a variety of visualization platforms. As a Chartered Financial Analyst (CFA), Dr. Zhang has also advised corporation clients and private equity firms in multiple M&A deals. Dr. Zhang holds an MBA from Georgetown University. He received a Ph.D. in Engineering and a B.S. in Engineering from Xi’an Jiaotong University.

Industrial engineering background focus on optimization modeling, and supply chain management.

Mei Zhang has been with American Airlines since 2001. She has led OR teams supporting various business organizations, such as Technical Operations, Network Planning and more recently Crew Management and Integrated Operation Center. Mei received her Ph.D. in Industrial and Systems Engineering from Georgia Institute of Technology and worked at Sabre and i2 Technology briefly before joining AA. Mei can be reached at mei.zhang@aa.com.

Majored in Air Traffic Management for my master degree, then got my Ph.D. in Aerospace Engineering, my research focus on data science, machine learning and their applications on air transportation, air traffic management and airline operations. Currently I am a data scientist working in Operations Research and Advanced Analytics in American Airlines.

Guodong Zhu is an Operations Research analyst in American Airlines. He is interested in airline operations and air traffic management.

Nico Zimmer is part of the research leadership team, in Boeing Global Service’s Digital Solutions & Analytics Research department. He started his career in 2006 as Software Engineer and GIS Expert at Jeppesen GmbH, Neu-Isenburg, Germany. Nico worked as System Architect and Technical Research Coordinator providing technical guidance and governance within research endeavors. Before taking on the leadership role in research, for one year, Nico was the technical lead & system architect for the development of Jeppesen’s Mobile FliteDeck VFR solution, a mobile application for the general aviation market. He holds a diploma degree in Geo Informatics, from University of Applied Science in Oldenburg, Northern Germany, owns five patents and has contributed to several international publications. Nico just defended his PhD with the title “Socio-Technical Modeling and Simulation of Airline Operations Control” at the Technical University of Braunschweig with its institute for Flight Guidance. He is married, has two children and lives in the Taunus area, north of Frankfurt, Germany.

Strategic Operations Planning

I have working in the Airline business for many years. I was Manager of Crew Scheduling & Planning for Air Canada for 25 years. I am now working at IBS Software as Director of Sales.I have also been attending the AGIFORS Crew Management Conference for the last 20 years.

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RAUL DE CELIS is an assistant professor in aerospace area at Rey Juan Carlos University. He received the MSc. degree in Aerospace Engineering from the Technical University of Madrid, Spain in June 2009 and his Ph.D. degree from Universidad Rey Juan Carlos in December 2017. He was researcher for the National Institute for Aerospace Technology (INTA) from 2009 to 2014. In September 2014, he joined Rey Juan Carlos University. His research interests include model development of aeronautic systems and air transportation, and navigation and control for aerial platforms.

SITA for Aircraft - HO Strategy Office

A young aviation professional with 7 years of experience in network & fleet planning matured in ICF, ACMI24/Acc Aviation, Etihad Airways and flydubai.

i am working at id3 as a software developer. i work on airline operations last 5 years.

Currently the Director of Products and Services at Cirium - formally known as Flight Global, and Diio (6+ years). Prior to joining Diio in 2013, I worked at AA for over 27 years. In my time at AA, I worked in a variety of planning departments, including: Network Planning, Revenue Management, and Airline Profitability/Finance.

Ph.D. Candidate at Embry Riddle University

Frederik van Essen is part of the leadership team at KLM Digital Operations and enables airlines and airports to achieve operational excellence.

I have been working at KLM for a bit longer than a year in an Engineering and Maintenance IT team as a developer. Primarily focusing on two decision support tools. OptAcheck, that delivers an optimized A-check planning for the fleet given specific constraints. Modtracking, that tracks outstanding modifications for a part of the fleet and consolidates this information. I graduated last year in Amsterdam and I studied dual masters Econometrics & Operations Research and Business Analytics. I did a thesis internship at an Operations Research software company ORTEC. For this conference I hope to gain a broader understanding of the airline industry and how Data Science and Operations Research can play a role in it.

I work on algorithms for large-scale optimisation problems. We develop, research and apply these methods to real problems from industry.

senior or developer

Michael Wang is an Associate Technical Fellow at the Boeing company, and his main focus is to use data science methods to analyze airplane maintenance data and predict part failures and supply chain demand

My interest/specialties are in solving challenging real-world problems via operations research techniques and data-driven tools. Strong domain knowledge in transportation area, particularly in aviation. See my CV, papers and media coverage for more information.

A Ph.D. data analytics leader with over 20 years of experience in predictive modeling, machine learning, prescriptive analytics, statistical consulting, risk management, marketing optimization, process improvement, and team building. An inventor of Model Ranking Index (MRI), which is designed to evaluate predictive model performance or to scan model 'health' condition in real model application.

2004.7- now:senior engineer,Travelsky R&D Center,focus on airlines' passenger recovery solution